Herb Chambers Honda - Service Center

Sean DeSilva made sure I had a great experience with my recent service. He noted I had previously paid for a higher package of service than what I needed and made sure that this time around I purchased the recent service. He noted I had previously paid for a higher package of service than what I needed and made sure that this time around I purchased the right package for my needs. Truly appreciate his help and that he threw in a free cleaning to really delight the customer. Also appreciate that the team waited til a few minutes after hours on a Friday night for me to come and pick up my car because I was stuck in traffic. Thanks so much for a great experience! More

Service people are courteous, knowledgeable and helpful. They take the time to listen and answer questions. They take the time to listen and answer questions. More

Felt very taken care of by everyone I interacted with at the dealership. From the valet to Sean and Susan. Everything was explained to me and I had a very good experience, will be back for future services! the dealership. From the valet to Sean and Susan. Everything was explained to me and I had a very good experience, will be back for future services! More

Upon arrival you are always greeted with great pleasure and there is never a delayed wait time. I always work with Sean but all staff members exceed my expectations. and there is never a delayed wait time. I always work with Sean but all staff members exceed my expectations. More

I just have had a service to my Honda CRV, and they did excellent work! I appreciate Mr. Sean gave good advice and suggested proper service to my car. When I was waiting in line, I watched and heard Mr. Se excellent work! I appreciate Mr. Sean gave good advice and suggested proper service to my car. When I was waiting in line, I watched and heard Mr. Sean was talking with another non-English speaking customer, also through a third interpreter over the phone, Sean was so patiently to explain the problems with the car and suggested service solutions so clearly to the customer. Sean is an excellent service advisor, thank you! More

Excellent service excellent everything excellent customer service excellent I will bringing my friends there for their next car service excellent I will bringing my friends there for their next car More

Went in for an inspection and was out in record time. They took me right away. They took me right away. More

This is the third or fourth time I have taken my car here, usually for regular maintenance. However, this time my car really had a problem. And I was relieved that I opted to use Herb Chambers Dorcheste here, usually for regular maintenance. However, this time my car really had a problem. And I was relieved that I opted to use Herb Chambers Dorchester again! They diagnosed my car’s problem and promptly fixed it, and at a final price that did not break the budget—whew! Additionally, the service advisor Sean DeSilva was thorough in explaining the multipoint checklist and giving me tips for keeping my ride healthy going forward. More

Sean DeSilva and the service department is amazing! He always makes me feel comfortable with whatever is going on with my car. He is very knowledgeable and is excellent at communicating to me ant every He always makes me feel comfortable with whatever is going on with my car. He is very knowledgeable and is excellent at communicating to me ant every step of the process. It really takes the worry out of everything. Thank you, Sean! More

Sean DeSilva and his team were courteous and professionally from start to finish. I arrived on the day before Thanksgiving needing an oil change, tire rotation and wheel alignment before departi professionally from start to finish. I arrived on the day before Thanksgiving needing an oil change, tire rotation and wheel alignment before departing on my holiday road trip. Sean was able to squeeze me in with minimal wait time. Excellent service as always! More