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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,316 Reviews

1,316 Reviews of Herb Chambers Honda - Service Center

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November 26, 2022

Great experience with kind customer service. Easy in and out oil change. Great space to wait. More

by Brismith9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Honda In Boston! We appreciate your business and look forward to serving you again in the future!

November 26, 2022

I thought the service was good, just a bit long a wait for just an oil change and tire rotation. Almost 2 hours. More

by fragusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember the persons name.
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you for sharing your review. We apologize that the service took longer than expected and hope we can provide you with a quicker appointment next time. -Herb Chambers Honda In Boston

November 26, 2022

Very satisfied with my experience and I will be back again! Shawn was very knowledgeable and professional. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
Nov 28, 2022 -

Herb Chambers Honda responded

We're so happy to hear this, Jerry! Shawn &the team look forward to seeing you again next time! - Herb Chambers Honda In Boston

November 26, 2022

Finally found someone I trust with my car! Sean is the best! He walked me through everything, made sure I was satisfied & didn’t hand me any surprises! Cares about his customers and honors his More

by Salma S
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dasilva
Nov 28, 2022 -

Herb Chambers Honda responded

Thanks for giving Sean & the team an opportunity to earn your business, Salma! We appreciate the kind feedback and look forward to seeing you again next time here at Herb Chambers Honda In Boston!

November 25, 2022

I have been here about five times now and with three different service advisors. All occasions I have felt completely informed and sure of the quality of repairs and recommendations. More

by clromanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you for leaving the Herb Chambers Honda In Boston team with such great feedback! We are grateful to be your go-to automotive resource and look forward to seeing you again!

November 25, 2022

A very thorough examination of my battery and it’s anticipated charging life. Prompt analysis and explanation of my options. Work timeframe and total cost presented, timeframe and cost adhered to. More

by stevendouglas917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 28, 2022 -

Herb Chambers Honda responded

Steven, Thank you for being a part of the Herb Chambers Honda In Boston family! We look forward to assisting you again with your next routine service!

November 25, 2022

Excellent service received from Sean DeSilva. This is my first service visit and didn't know what to expect or what service my vehicle would need. Mr. DeSilva was very courteous, and I found h More

by cita.zayas
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you so much for visiting us here at Herb Chambers Honda In Boston! We're so glad Sean was able to assist you with your concerns and we'll be sure to let him know how much you appreciate his excellent service. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

November 23, 2022

I showed up unannounced looking to schedule an oil change at a later date. Sean realized, since it was early morning, that they had immediate availability due to a late arrival and offered to do it right th More

by Paul C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 25, 2022 -

Herb Chambers Honda responded

Thanks for sharing your experience, Paul! We're so glad Sean could get you in & out quickly for your oil change and we'll be sure to let him know how much you appreciate his excellent service. Take care and thanks again for your business, from all of us here at Herb Chambers Honda In Boston!

November 23, 2022

I have always found the sales department, service department, and automotive technicians very courteous, and knowledgeable when I needed maintenance on my 2019 Honda Passport. Thank you for your hel More

by Thomas Graney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva Service Advisor
Nov 23, 2022 -

Thomas Graney responded

Great response from everyone associated with the Herb Chambers dealership in Dorchester,Massachusetts.

Nov 23, 2022 -

Thomas Graney responded

Thank you for your great service!

Nov 23, 2022 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with the care of your Passport, Thomas! We appreciate your continued support and look forward to seeing you next time!

November 22, 2022

They were amazing! I called for advice and they were able to give me the best advice. I towed the car in and they are quick and professional and made a bad day better. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 23, 2022 -

Herb Chambers Honda responded

We're so glad we had the opportunity to assist you, Ruth! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda In Boston Team

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