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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,316 Reviews

1,316 Reviews of Herb Chambers Honda - Service Center

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November 22, 2022

All staff was knowledgeable about all aspects of the business and customer service was very satisfactory More

by jacquie0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share this wonderful feedback! We appreciate your business and hope to see you again next time here at Herb Chambers Honda In Boston!

November 21, 2022

The service I experienced here was very pleasant! Nelson and associates were very helpful and transparent, greatly appreciated. More

by Serina W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Nov 22, 2022 -

Herb Chambers Honda responded

Nelson and the team are happy you enjoyed your visit, Serina! Thank you for rating Herb Chambers Honda In Boston five stars!

November 21, 2022

Sean explained the procedure to identify the fault and the options for repair. Luckily, just needed to replace the battery. Completely trusted his attention to detail and advice. Had Sean in past appointm More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Nov 22, 2022 -

Herb Chambers Honda responded

Thank you for your review, Mac! We're so happy that Sean provided you with a positive service visit! We look forward to seeing you next time at Herb Chambers Honda In Boston!

November 20, 2022

I called with an unexpected car problem that appeared on the dashboard, spoke with Sean and he said come right in and we’ll see what we can do about it. Sean explained the possible problem, how it would be More

by iris aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Nov 21, 2022 -

Herb Chambers Honda responded

We appreciate you leaving Sean and Herb Chambers Honda In Boston this great review, Iris! We're happy that the experience of servicing your vehicle was better than expected and hope you continue to enjoy your vehicle! Thank you for trusting us with your vehicle!

November 20, 2022

I bring my car in for service, you always cost me more than originally expected More

by Poppedisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Herb Chambers Honda responded

Hello - I'm sorry to read your feedback and if you wish to discuss any of the items on your bill further, feel free to reach out. Thanks, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 20, 2022

I’ve never had an issue here with everything overall. Customer service has been amazing. More

by Janycia.dejesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 22, 2022 -

Herb Chambers Honda responded

Thank you for being a Herb Chambers Honda In Boston customer! We appreciate your support and look forward to seeing you next time!

November 19, 2022

Robert Hall provides the best service at all times at this dealership 10/10 highly recommended him. More

by Nerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to tell us about this wonderful experience! Robert and the team look forward to seeing you next time! - Herb Chambers Honda In Boston

November 19, 2022

I live in Melrose and drive all the way to this dealership due to the friendliness and efficiency of the staff. More

by PKJL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor at the counter!, Daniel Gilday, George Chandler
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for making the trip from Melrose to work with us here at Herb Chambers Honda In Boston! We're grateful for your continued support and look forward to your next visit!

November 19, 2022

Good customer service. Service member found extended warranty to fix a part and explained the process. More

by erin.maguire2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for your review, Erin! -Herb Chambers Honda In Boston

November 19, 2022

Excellent, pleasant service. The customer service person was excellent. Appointment on time, fair price, ready on time More

by Ebutler
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for your excellent review! We look forward to assisting you next time at Herb Chambers Honda In Boston!

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