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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,340 Reviews

1,340 Reviews of Herb Chambers Honda - Service Center

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November 29, 2022

This is the third or fourth time I have taken my car here, usually for regular maintenance. However, this time my car really had a problem. And I was relieved that I opted to use Herb Chambers Dorcheste More

by angela_clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva, Brian McCaffrey
Nov 30, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback, Angela! We appreciate you trusting Herb Chambers Honda In Boston with your vehicle's maintenance needs and are happy to hear Sean & the team took great care of you during your most recent visit. Thanks again and we'll see you next time!

November 29, 2022

Went in for an inspection and was out in record time. They took me right away. More

by darohi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 30, 2022 -

Herb Chambers Honda responded

Thanks for visiting Herb Chambers Honda In Boston! We appreciate the review and hope to see you again next time!

November 29, 2022

Sean DeSilva and the service department is amazing! He always makes me feel comfortable with whatever is going on with my car. He is very knowledgeable and is excellent at communicating to me ant every More

by MaryD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Nov 30, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Mary! Sean & the crew appreciate your continued support and look forward to your next visit with us here at Herb Chambers Honda In Boston!

November 27, 2022

Sean DeSilva and his team were courteous and professionally from start to finish. I arrived on the day before Thanksgiving needing an oil change, tire rotation and wheel alignment before departi More

by Pete M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Dec 08, 2022 -

Herb Chambers Honda responded

Pete, thanks so much for the wonderful feedback! We're glad Sean & the team were able to make sure your holiday trip went smoothly and we hope we can be of service again in the future. Take care! - Herb Chambers Honda In Boston

November 26, 2022

Very satisfied with my experience and I will be back again! Shawn was very knowledgeable and professional. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
Nov 28, 2022 -

Herb Chambers Honda responded

We're so happy to hear this, Jerry! Shawn &the team look forward to seeing you again next time! - Herb Chambers Honda In Boston

November 26, 2022

Finally found someone I trust with my car! Sean is the best! He walked me through everything, made sure I was satisfied & didn’t hand me any surprises! Cares about his customers and honors his More

by Salma S
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dasilva
Nov 28, 2022 -

Herb Chambers Honda responded

Thanks for giving Sean & the team an opportunity to earn your business, Salma! We appreciate the kind feedback and look forward to seeing you again next time here at Herb Chambers Honda In Boston!

November 26, 2022

Great experience with kind customer service. Easy in and out oil change. Great space to wait. More

by Brismith9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers Honda In Boston! We appreciate your business and look forward to serving you again in the future!

November 26, 2022

I thought the service was good, just a bit long a wait for just an oil change and tire rotation. Almost 2 hours. More

by fragusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember the persons name.
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you for sharing your review. We apologize that the service took longer than expected and hope we can provide you with a quicker appointment next time. -Herb Chambers Honda In Boston

November 25, 2022

Excellent service received from Sean DeSilva. This is my first service visit and didn't know what to expect or what service my vehicle would need. Mr. DeSilva was very courteous, and I found h More

by cita.zayas
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 28, 2022 -

Herb Chambers Honda responded

Thank you so much for visiting us here at Herb Chambers Honda In Boston! We're so glad Sean was able to assist you with your concerns and we'll be sure to let him know how much you appreciate his excellent service. Take care and please don't hesitate to reach out if we can be of assistance again in the future!

November 25, 2022

A very thorough examination of my battery and it’s anticipated charging life. Prompt analysis and explanation of my options. Work timeframe and total cost presented, timeframe and cost adhered to. More

by stevendouglas917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 28, 2022 -

Herb Chambers Honda responded

Steven, Thank you for being a part of the Herb Chambers Honda In Boston family! We look forward to assisting you again with your next routine service!

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