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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,316 Reviews

1,316 Reviews of Herb Chambers Honda - Service Center

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November 18, 2022

Me atendieron muy bien, me encanto Robert muy amable y atento, no puedo quejarme e More

by yerelim_guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Herb Chambers Honda responded

¡Gracias por visitar Herb Chambers Honda In Boston! ¡Robert y el equipo esperan volver a verte la próxima vez!

November 18, 2022

Great service from the whole team and most importantly Sean Thank you for your help! More

by Daniel Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Daniel! Sean & the team look forward to serving you again in the future! - Herb Chambers Honda In Boston

November 18, 2022

The service experience this week was excellent as always. The service coordinator did a great job of listening to what I thought the car needed and diagnosing actual needs. Service was timely. More

by Ken Tebbetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Nov 21, 2022 -

Herb Chambers Honda responded

Thank you for trusting the Herb Chambers Honda In Boston team with your service needs, Ken! We appreciate the kind feedback and look forward to your next visit!

November 17, 2022

Service was great and communication went really smoothly especially regarding length of time to complete service and additional work that was required after inspection. More

by Wrdenehy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Herb Chambers Honda responded

This is great feedback for our team! We look forward to seeing you again at Herb Chambers Honda In Boston! Thank you!

November 17, 2022

Great service always. Staff are very professional, helpful and warm. I always feel confident and assured of my car’s safety when I’m at this dealer. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean de Silva
Nov 18, 2022 -

Herb Chambers Honda responded

Thank you so much for the kind review! We appreciate you trusting the Herb Chambers Honda In Boston team with the care of your vehicle and look forward to seeing you next time!

November 17, 2022

Thanks Sean De Silva for helping diagnose my light issues. Team did an excellent job to my Honda CR-V Toring. More

by Luispeguero21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean De Silva
Nov 17, 2022 -

Luispeguero21 responded

Thanks a billion,Sean De Silva! God bless your

Nov 18, 2022 -

Herb Chambers Honda responded

Thank you for visiting Sean and the rest of our team at Herb Chambers Honda In Boston! We look forward to seeing you next time!

November 17, 2022

Very thorough and was great at communicating with me through the whole process. Made sure we knew exactly what was going on and also the cost More

by Jolcesarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 18, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're happy to hear our team took great care of you throughout your experience and we hope we can be of service again in the future! - Herb Chambers Honda In Boston

November 16, 2022

Usually service here is somewhere between very good and excellent. Not today. I came in for a 9:00am appointment and was told that they couldn't even look at my car for 2.5 hours. And it would cost $169. R More

by Bill
Recommend Dealer
Yes
Employees Worked With
Robert Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Herb Chambers Honda responded

Hi Bill, We appreciate your honest feedback and suggestions for our team. We regret that your visit wasn't up to our five-star standards, and we value your opinions. We will address this with the team and use this information to improve. Please don't hesitate to reach out if you have additional concerns to share with us. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 16, 2022

Number one and Boston grease service and quick and good customer service With no appointment More

by Steven r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Steven! We look forward to your next visit with us here at Herb Chambers Honda In Boston!

November 15, 2022

Thanks Sean DaSilva For Helping diagnose my brake issues. Team did an excellent job of taking care of me. More

by brouillardl87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers Honda responded

We're so glad Sean & the team were able to help you out! Thanks for taking the time to share this kind review and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers Honda In Boston

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