Herb Chambers Honda - Service Center

Glad they help me identify my car problems and was very educational as well. Just kinda wish it wasn't to expensive but overall they did great. educational as well. Just kinda wish it wasn't to expensive but overall they did great. More

Sean Desilva is fantastic — he always takes the time to explain everything and I trust him to only recommend the services I really need! explain everything and I trust him to only recommend the services I really need! More

My Honda Pilot was in need of warranty service, and Sean at Herb Chambers took care of it for me and even gave me free Lyft rides to home and back while the car was being serviced. He made the whole process at Herb Chambers took care of it for me and even gave me free Lyft rides to home and back while the car was being serviced. He made the whole process smooth and painless. More

Mr DeSilva was very professional and easy to understand when explaining to the client, he treat you in a very respectable manor He does not rush you he takes time with you. And make the client feel th when explaining to the client, he treat you in a very respectable manor He does not rush you he takes time with you. And make the client feel the trip was achiveble and worth while. More

Always great service. The car is ready quickly (usually within 90 minutes for minor scheduled service); Sean was very professional and a delight to deal with; and prices a The car is ready quickly (usually within 90 minutes for minor scheduled service); Sean was very professional and a delight to deal with; and prices are reasonable (sometimes they'll remove the charge for one service component if a lot of work is being done). Always a pleasure to wait there while my Fit is being serviced, even if I miss the location convenience of the old Commonwealth Avenue Allston/Brighton location More

I hate doing business with this dealership. All my experiences combined is how I’ve come to this realization. Most recently, I came in for an oil change. After looking at my car I was advised b All my experiences combined is how I’ve come to this realization. Most recently, I came in for an oil change. After looking at my car I was advised by the attendant (nelson castillo) that it’s recommended to do the 30kmiles fluid change/flush nonsense which i declined of course. he then proceeded to say that it’ll be reported to Honda that I declined the service. Believe me when I say that I almost told him to call Honda right away and report me and have them come arrest me. Even had the nerve to say it twice at check in and check out. I don’t know if that’s the training he got but I was offended by that statement. More

My advisor was cooperative, helpful, trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. trustworthy,knowledgeable and understanding. I will be happy to have Victor as a permanent advisor. More

Brought my 2017 CRV on a Friday morning for water leak in the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to ha the tailgate knowing it will be a drop off as it is not an easy task. The entire service advisor team was phenomenal as always. Nelson arranged to have Lyft to shuttle me home while the car is being serviced. Saturday noon time, a technician (Rick) called to let me know that he found the root cause and needs my approval to do this fix. I was very glad to hear that and approved and was told that I can pick up my car later that day. At 2pm, Sean DeSilva called me and arrange Lyft to pick me up. Sean is exceptional, his years of knowledge and professionalism serving his customers. He clearly explained to me what causes the clogs and leaks in my CRV. Overall I was very satisfied with today’s service and very appreciative for Honda’s exceptional customer service. Thanks Sean. Ken More

Sean DeSilva is the service advisor I worked with for my 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through all of my vehicle's service records and clearly explained which maintenance items I should consider and which ones I didn't need yet. He also correctly diagnosed and addressed some vehicle issues I was having. I would go to Herb Chambers Honda of Boston service again and recommend it. (PS - I wish they still did the car wash service that they used to do at the Allston/Brighton location) More

I went in for an oil change. The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiti The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiting area and took the time to ask how I was doing as well as my car. She and all employees were very professional. More