Herb Chambers Honda - Service Center

One Star is too much for this crew! I brought my Honda in for service, they charged me 169.00 for the privilege of doing business with them and then changed out two components that I brought my Honda in for service, they charged me 169.00 for the privilege of doing business with them and then changed out two components that had nothing to do with the assessment, without my permission. Nothing for nothing...they wanted to make me pay a huge amount of money for unnecessary work. They mentioned and were angry that I had not been doing oil changes and regular maintenance with them. Sufficed to say...but I will be writing a letter to Herb Chambers, and I will not allow friends or family to do business with this company, in the future. More

Thorough,friendly, informative about my car and its condition(great!), courteous and helpful about best times to come in for service condition(great!), courteous and helpful about best times to come in for service More

My service advisor Sean DeSilva provided excellent service. I needed to get an engine light issue identified and corrected so that my son could take the car to college. He was extremely helpful in get service. I needed to get an engine light issue identified and corrected so that my son could take the car to college. He was extremely helpful in getting the problem identified quickly and communicating to me the information I needed so that I could make an informed decision on the repair. He then got the repair completed quickly and efficiently so that my son could safely use the car. I highly recommend Sean as a service advisor to other customers. More

I've been coming to Herb Chambers Honda of Boston for almost 20 years. I've always had great experiences but this current team is the BEST! Most notably, Sean DaSilva always goes above and beyond to mak almost 20 years. I've always had great experiences but this current team is the BEST! Most notably, Sean DaSilva always goes above and beyond to make sure his customers are fully satisfied with their service. He's personable, extremely knowledgeable and thorough. He's my go to! Also, a shout out to Brian in sales, Susan in management and the whole front desk staff :) More

Robert Hall is the best! He is always professional and goes above and beyond to make everything go smooth and helps you anyway he can! He is always professional and goes above and beyond to make everything go smooth and helps you anyway he can! More

Great experience. Staff all attentive and had professional appearance. My questions and concerns all addressed. Pricing fair and affordable. Had oil change, tire rota Staff all attentive and had professional appearance. My questions and concerns all addressed. Pricing fair and affordable. Had oil change, tire rotation, and tire lock set installed. Young lady also very helpful with potential future purchases at sales. My service advisor was Sean DaSilva. I have a 2021 Honda CRV EX. Great job Honda!!! More

Sean DeSilva made my inspection/oil change visit easy and quick. Your taped appointment service couldn't tell i needed a below-half gas tank to replace the fuel pump module; coming back is not a problem for quick. Your taped appointment service couldn't tell i needed a below-half gas tank to replace the fuel pump module; coming back is not a problem for me and Sean gave me his card. More

Sean DeSilva was super helpful in assisting me on getting a new key for my 2012 CRV as my child was headed off to college with the car the next day. Sadly I had waited until the last day to get an extra key. a new key for my 2012 CRV as my child was headed off to college with the car the next day. Sadly I had waited until the last day to get an extra key. Sean helped me get the key made and I was able to send my child off to school with an extra key. Also kudos to Andrea in the parts department who was super courteous over the phone and when I came into store Andrea escorted my to service to make sure the service department could handle the paring of the key to the car.. Thanks Sean and Andrea More

The A/C on my under warranty new Fit would not work. The customer service was excellent- Sean DeSilva clearly explained everything before and after repair. Communication was excellent. Getting a lift ho The customer service was excellent- Sean DeSilva clearly explained everything before and after repair. Communication was excellent. Getting a lift home and back was really awesome. Excellent all around- could not have been easier to get my car fixed. No stress, friendly and prompt service. Thank you. More

Ask for SEAN DESILVA, he is the best. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. More