Herb Chambers Honda - Service Center

The customer service here is amazing every time I contact Sean dasilva he make it so easy for appointments. Make the car happy Sean dasilva he make it so easy for appointments. Make the car happy More

Service was good at the Herb Chambers in Dorchester. The women at the cashier desk were lovely. The service team repaired what was required. The women at the cashier desk were lovely. The service team repaired what was required. More

I came to Herb Chambers for oil change today. My service advisor, Mr. Sean Desilva, was very friendly and knowledgeable. He gave me quite professional input on major services that my car needs at My service advisor, Mr. Sean Desilva, was very friendly and knowledgeable. He gave me quite professional input on major services that my car needs at 30K miles, which helped me a lot in making an informed decision. I am happy with the service and highly recommend Sean! More

They do an excellent job here. Quick to meet the customer. Bring vehicle in. Perform maintenance . Provide updates. And deliver on service. Sean DeSilva runs a tight ship. Friction Quick to meet the customer. Bring vehicle in. Perform maintenance . Provide updates. And deliver on service. Sean DeSilva runs a tight ship. Frictionless experience. More

Prompt informative customer oriented everyone was polite. Answered all my questions gave estimated times and kept me updated polite. Answered all my questions gave estimated times and kept me updated More

Sean DeSilva at Herb Chambers Honda in Boston is absolutely outstanding! Amazing service every single time, without fail! Best car service I have ever experienced! absolutely outstanding! Amazing service every single time, without fail! Best car service I have ever experienced! More

Great service! They even have walk-in available for service. Sean will always make sure he tells you what’s needed and what’s not. They even have walk-in available for service. Sean will always make sure he tells you what’s needed and what’s not. More

Easy to schedule service online. Nice location next to expressway. Work quality and finish the job meet expectations. Nice location next to expressway. Work quality and finish the job meet expectations. More

Industry leader Herb Chambers is customer-focused and true to their word. I am a satisfied customer. true to their word. I am a satisfied customer. More

Sean DeSilva Customer Service Adviser Extraordinaire! !! When I brought my Honda in for service I was met by Sean, whom I met before. Sean once again noticed my Marine Corps sticker on my rear window an !! When I brought my Honda in for service I was met by Sean, whom I met before. Sean once again noticed my Marine Corps sticker on my rear window and thanked me for my service. This showed me Sean was very intoned with his observations which made me feel comfortable and welcomed. Sean showed me to his desk where he welcomed me back to Herb Chambers of Boston. After writing up my service needs he assured me my car would be serviced in a timely manner and he would call me when the work was complete. Sean was true to his word. When I returned to the dealership to pickup my CR-V I was met at the door by Sean. Sean then went over the work that was done and what work would be needed on my next service visit.Thank You Sean and Please keep up the good work. Mr. Chambers if You happen to read these reviews, and in my opinion I think Sean should be put in a Customer Service Quality Control training role for new employees. Sean is always on his game when it comes to Customer Service.and hopefully that doesn't go unnoticed. Thanks again for another great customer service experience. I am once again a Happy Honda of Boston Customer. Mario . More