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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,317 Reviews

1,317 Reviews of Herb Chambers Honda - Service Center

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July 05, 2022

Service here is Excellent! ! Sean DeSilva was so knowledgeable and patient with us, describing what was wrong with our vehicle and how the repairs were to be done. Our vehicle More

by MeredytheS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 07, 2022 -

Herb Chambers Honda responded

We understand that repairs are never a fun experience, but we're glad to hear that Sean helped take the sting out of it a bit for you, Meredythe. Thank you for trusting Herb Chambers Honda In Boston to provide five-star care!

July 02, 2022

Top notch service. I worked with Victor Lopez on an inspection situation and he was extremely cordial, professional and efficient with his services. I got exactly what More

by Travis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Jul 05, 2022 -

Herb Chambers Honda responded

Thank you for your review, Travis! We're so happy that Victor and the rest of our team have earned your 5-star review! We look forward to seeing you next time at Herb Chambers Honda In Boston!

June 29, 2022

I just left your dealership, and I hope that all your service personnel are as courteous, efficient and knowledgeable as Sean DeSilva. Sean is incredibly easy to work with. With regard to the air condi More

by VeeJay29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jun 29, 2022 -

VeeJay29 responded

Herb Chambers Honda Jun 29, 2022 VeeJay29 I just left your dealership, and I hope that all your service personnel are as courteous, efficient and knowledgeable as Sean DeSilva. Sean is incredibly easy to work with. With regard to the air conditioning problem the car was experiencing, he explained the process in its entirety in easy, understandable terms. Thank you for having such a pleasant person to interact with. It's stressful enough bringing a car in to be serviced, especially when there are known problems. Sean made the entire experience effortless and pleasurable. Happy 4th to everyone, and thanks again!

Jun 30, 2022 -

Herb Chambers Honda responded

Hi Vee Jay, thanks for the five stars! We are happy to hear that Sean could assist you and we hope to see you back for all of your future automotive needs! -Herb Chambers Honda In Boston

June 28, 2022

Service is excellent. Sean DeSilva explained in details so that I could understand what was wrong with my vehicle and why it happened. More

by dmcbrayer1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 29, 2022 -

Herb Chambers Honda responded

Thanks so much for leaving Sean the great shoutout! Your five-star review has made our day! - Herb Chambers Honda In Boston

June 28, 2022

Sean DeSilva did an excellent job overseeing the 15,000 mile service for my Honda CRV. He knew the answers to all of my questions and explained knowledgeably everything that was done during the service to More

by no
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 29, 2022 -

Herb Chambers Honda responded

Thank you for the five stars! We're happy to hear that Sean could assist you during your visit with us and we hope to see you back at Herb Chambers Honda In Boston for all of your future automotive needs!

June 27, 2022

Sean DeSilva was helpful and professional. I will come back and recommend Sean for good customer service. More

by patricia.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jun 27, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Patricia! Sean & the team look forward to your next visit with us here at Herb Chambers Honda In Boston!

June 26, 2022

We had car service yesterday and truly appreciated our advisor Sean Desilva. He explained clearly about the work and charge in detail and is very professional, knowledgeable and courteous! More

by kmy02446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 27, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to review your recent visit with Sean & the Herb Chambers Honda In Boston team! We appreciate your business and hope we have the opportunity to serve you again in the future!

June 26, 2022

Herb Chambers Honda have the best service. . I have been service my car there for a few years. My car is in top shape. Sean and robert are very knowledgeable and courteous! More

by Nersu2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 28, 2022 -

Herb Chambers Honda responded

It means so much to Sean and Robert to hear that you had a five-star experience here at Herb Chambers Honda In Boston! Thank you for being our customer!

June 24, 2022

We are very satisfied with our visit to the Herb Chambers Honda Service Center last Tuesday. Our advisor, Sean Desilva, took very good care of us and explained clearly the problems with the brakes of our CRV More

by shelluy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jun 24, 2022 -

Herb Chambers Honda responded

We're so happy to hear that you feel confident coming to see Sean and the Herb Chambers Honda In Boston team for your maintenance needs! We understand how stressful service visits can get, but we're glad to hear that you are comfortable returning to us for your automotive needs! We look forward to assisting you again! Thank you!

June 23, 2022

Sean was great! He was very transparent about the costs of service and made sure that I understood exactly what was going on with my car. I felt extremely empowered More

by Halleyjeremie98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 24, 2022 -

Herb Chambers Honda responded

Thank you for the five stars, Halley! We are happy to hear that Sean could assist you and we hope to see you back here at Herb Chambers Honda In Boston for all of your future auto needs.

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