Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,310 Reviews

1,310 Reviews of Herb Chambers Honda - Service Center

Sort by
May 25, 2022

Hello. My name is Ricardo Tavares. I just had my 2018 Honda CRV serviced. Sean Da Silva and his team did a super awesome job. More

by Ricardo Tavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 26, 2022 -

Herb Chambers Honda responded

It makes our day to hear that Sean made your service experience great, Ricardo! Thank you for trusting Herb Chambers Honda In Boston with your 2018 CR-V! We'll see you next time!

May 26, 2022 -

Ricardo Tavares responded

I am very happy with the service and attention they give to the customers.

May 22, 2022

We worked with Sean DeSilva who was absolutely outstanding. He communicated with us throughout and went above and beyond to find tires that were compatible with my existing ones. He stayed til 7pm More

by Honda2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 24, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Sean and the rest of our team at Herb Chambers Honda In Boston! We're happy that he went above and beyond for you during your recent appointment! We look forward to seeing you next time!

May 22, 2022

Robert made me aware of my warranty coverage. I went in thinking I was paying for a service that ended up being covered by warranty . Thank you Robert ! More

by Tamera Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Herb Chambers Honda responded

Thank you for your review, Tamera! We're so happy that Robert provided you with an excellent appointment! We appreciate your 5-stars and look forward to seeing you next time at Herb Chambers Honda In Boston!

May 18, 2022

Great communication from the service advisor (Sean D) Great timing when fixing vehicle. Good car service More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean dasilva
May 19, 2022 -

Herb Chambers Honda responded

Thank you for the kind review, Jay! Sean & the team look forward to serving you again in the future! - Herb Chambers Honda In Boston

May 17, 2022

Re service/Robert D:. Worked hard to get me the best prices and solutions for problems with my car, very understanding and patient with me and very flexible. More

by friendishl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Herb Chambers Honda responded

Thank you for the glowing review! We're happy that Robert took excellent care of you! See you next time at Herb Chambers Honda In Boston!

May 12, 2022

Service was just as described as well as time frame. The staff was friendly and efficient. Pleased the they checked additional items although I was there for a recall service. More

by Mbenkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
May 13, 2022 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We appreciate the positive feedback about your visit and hope to see you again next time!

May 12, 2022

As always the service was excellent. Everything done as asked. I would have wished that they had added a bit of gas to my tank since I brought it in almost empty as required for the r More

by Fernb314
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
May 13, 2022 -

Herb Chambers Honda responded

Thank you for the review and feedback - we will make sure it gets passed along to the team. Please don't hesitate to reach out if we can be of service again in the future! Take care!

May 13, 2022 -

Fernb314 responded

Just one more thing I didn't realize until I saw my car. In the past, every service has been followed by a wash and a vacuum of the car. When did that stop??? I was shocked---no wash and no vacuum.

May 12, 2022

Service was great! The folks at Herb Chambers Honda not only tell you want parts of your car must be repair but also why they must be repaired. They also educate you on More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
May 13, 2022 -

Herb Chambers Honda responded

Hi Tommy, thank you for sharing your recommendation! We understand the importance of educating our customers about their vehicles and everything our team has worked on! We hope future customers see your awesome review! -Herb Chambers Honda In Boston

May 10, 2022

Sean at Herb Chambers is always very attentive and points out not only what service my car needs that day but also what’s coming up in the future More

by Kevgarity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 11, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience working with Sean at Herb Chambers Honda In Boston! We appreciate your review, and look forward to seeing you next time!

May 10, 2022

Great customer service. They explain why certain services are needed for your car. Thank you, Honda! More

by letitia.bullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 11, 2022 -

Herb Chambers Honda responded

It's our privilege to serve you! Thanks for trusting Herb Chambers Honda In Boston with your vehicle. We hope to see you again next time!

...
87
...