Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
407 Reviews
Call Service Center (508) 832-9990

407 Reviews of Herb Chambers Hyundai of Auburn - Service Center

Sort by
November 08, 2022

Great service. Clean and comfortable atmosphere. Only thing wrong was they were out of hot chocolate:) More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Report | Print
Nov 09, 2022 -

Herb Chambers Hyundai of Auburn responded

We're sorry we were out of hot chocolate, Sarah! We hope we can get it back in stock before you visit us again! Thank you for being a Herb Chambers Hyundai of Auburn customer!

November 04, 2022

Very helpful very informative as to what we needed. The staff was pleasant to work with. More

by larrygopats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor, Dan Obara
Report | Print
Nov 07, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the awesome feedback! Our Herb Chambers Hyundai of Auburn team appreciates your business and hopes to see you again next time!

November 02, 2022

Very solicitous and efficient with a smile! ! And even a great cup of coffee Never have had anything less than a top notch experience at Herb Chambers in 33 years- purchased or leased 9 cars i More

by aschlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braeden Driscoll scheduling -great customer service, Rusty Clifford, Jimmy Eisnor
Report | Print
Nov 03, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 33 years and look forward to serving you for many more. Take care and we'll see you next time! - The Herb Chambers Hyundai of Auburn Team

October 25, 2022

Friendly staff and nice, clean waiting room. Very happy with my experiences at this dealership More

by Lmr3127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Report | Print
Oct 26, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review! We're pleased that we earned your 5-stars! -Herb Chambers Hyundai of Auburn

October 18, 2022

Went in for air in my tire. They found a small nail. Plugged it up. Gave the car a car wash. Cost to me $00.00. Gotta love this dealership! More

by elainebruso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Report | Print
Oct 19, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Hyundai of Auburn team with your vehicle and look forward to serving you again next time!

September 13, 2022

Jimmy was so helpful. Kept us updated on all the issues with our car Worked very hard to make sure our warranty covered all the expenses. Jimmy was fabulous More

by Helenerfreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Report | Print
Sep 13, 2022 -

Herb Chambers Hyundai of Auburn responded

We agree -- Jimmy is fabulous! We are so happy that you loved working with him and we look forward to providing five-star care again next time! Thank you! - Herb Chambers Hyundai of Auburn

September 06, 2022

My Service Advisor, Daniel, was able to accommodate my scheduling requirements before a family road trip. I greatly appreciated his “we can get this done” attitude. Thanks Daniel! More

by Bob P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Report | Print
Sep 06, 2022 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear Daniel took such wonderful care of you! Thanks for sharing your experience. We wish you & your family safe travels and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

September 06, 2022

Paid over sticker price, takes 2 months to get an express oil change that takes over 2 hours to complete with an appointment . Any questions! More

by PDUBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Reardon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Herb Chambers Hyundai of Auburn responded

We appreciate your honest feedback and regret that you aren't satisfied with your experience. Our team strives to do its best for customers despite staffing and product shortages, and we regret to hear that wasn't the case for you this time. Please don't hesitate to reach out if you are interested in discussing these concerns with us to find a resolution. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Sep 11, 2022 -

PDUBE responded

It appears somehow I blamed Marty Reardon in sales for my issue with the service department, by no means was this correct. I found Marty to be very helpful.

August 22, 2022

Had a confirmed appointment, not in system. They did complete the work needed in a timely fashion More

by mofo2712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Report | Print
Aug 23, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting our team at Herb Chambers Hyundai of Auburn! We appreciate your review, and look forward to seeing you next time!

August 17, 2022

It is a very clean dealership. The employees are very helpful and curtious. I would recommend them More

by flashcaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Obara
Report | Print
Aug 18, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic review! Our team looks forward to seeing you again next time here at Herb Chambers Hyundai of Auburn!

1
...
24
25
26
...
41