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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
435 Reviews
Call Service Center (508) 983-1000

435 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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March 21, 2023

Freddy did great work, was clear and precise on what was going on with my vehicle at all times. More

by Cemoreta95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Freddy took great care of you and we hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future. Take care!

March 18, 2023

Modern, clean dealership with solid service. They provide a comfortable waiting area and car wash. Nice option to provide a video of the walk thru around/under the vehicle during inspection. More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Report | Print
Mar 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your excellent review! We appreciate your kind words and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

March 10, 2023

All calls were returned promptly and I was kept updated on on progress of service. More

by Tensko01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
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Mar 10, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your vehicle and hope to see you again next time!

February 25, 2023

Work completed as described, ready when promised. Courtesy car was ready and waiting when I arrived. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stuckonis
Report | Print
Feb 28, 2023 -

Herb Chambers INFINITI of Westborough responded

It's great knowing that our team could make the experience great for you! Thank you for rating Herb Chambers INFINITI of Westborough five stars!

February 25, 2023

The service was on time, friendly, and thorough. Exactly as it should be—great team. More

by Callaghb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for coming to see our team! We look forward to providing another five-star experience next time! - Herb Chambers INFINITI of Westborough

February 23, 2023

Fran was very helpful Service was timely dealership clean although I think prices may be a little high. More

by jpfanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran from Service 5 Stars
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Feb 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review and feedback. We appreciate you visiting us here at Herb Chambers INFINITI of Westborough and hope you won't hesitate to reach out if Fran & the team can be of service again in the future!

February 07, 2023

Great communication. Staff is attentive and do their best to take care of you concerns. More

by Crishm1988
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! Our Herb Chambers INFINITI of Westborough team appreciates your business and looks forward to serving you again in the future!

January 26, 2023

Got charged for engine air filter when I ask for a cabin air filter. Service individual did not correct situation and left charge for engine air filter. They never replaced cabin air filter. So I paid for a More

by keithodume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2023

The staff at herb chambers Infiniti of Westborough were respectfull easy to talk to and made me feel at home More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Zeke! We appreciate your business and look forward to seeing you at Herb Chambers INFINITI of Westborough next time!

January 18, 2023

Nick was exceptional. Great service and very comfortable waiting area while car was being serviced. More

by Podonnell922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Report | Print
Jan 19, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We're happy to hear Nick provided you with excellent service and we hope to see you again in the future!

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