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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,402 Reviews

1,402 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 25, 2021

Efficient and super easy. Would recommend Kevin to anyone for his excellent service. Very easy service More

by helenmschott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 26, 2021 -

Herb Chambers Lexus of Hingham responded

Helen, thank you for the terrific feedback! We're glad we could make your visit quick and easy. Take care - and come visit us again down the road! - your friends at Herb Chambers Lexus of Hingham

August 24, 2021

Excellent vibe, wonderful service .I bought my last two Excellent vibe, wonderful service . I bought my last two cars there and look forward to getting my next one there too- especially if they come up wit More

by Nigel’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't be happier to have you as a returning customer! Thank you for choosing Herb Chambers Lexus of Hingham and for taking the time to leave us a great review. Enjoy the ride in your new Lexus GX 460!

August 24, 2021

Received with a warm welcome. They looked over my car noticed a minor scratch and had it looked at and buffed out at no additional cost. Took less time than expected for the service it was in for More

by Cherylo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 25, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could be of service, Cheryl! Thanks for the great review and for taking your business to Herb Chambers Lexus of Hingham!

August 24, 2021

Very prompt and courteous service. All cost were explained before service and everything was well explained afterwards.Kevin was a very personable and thorough service advisor. Never had a service More

by Mic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we made your service visit smooth and seamless, Mic. Thanks for the great feedback and for trusting Herb Chambers Lexus of Hingham with your business!

August 23, 2021

James did a very professional job throughout the visit. The check up was done in a timely fashion. More

by Bill.Daly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Aug 23, 2021 -

Herb Chambers Lexus of Hingham responded

Bill - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with James and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

August 23, 2021

Bought the car there- most professional sales group - they actually do help you buy the right car. Asked a bunch of great questions about what cars we have liked and what we needed in the next one. Drive More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Sam - We really appreciate your positive feedback and are so happy to hear that you've had great experiences with both our sales and service teams. Thank you for your support! We look forward to your next visit with us. - Herb Chambers Lexus of Hingham team

August 23, 2021

Everyone is always courteous and helpful I always feel confident that my car is in good hands More

by gailflo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We strive to make our guests as happy and comfortable as possible, so this review is music to our ears. Thank you for entrusting Herb Chambers Lexus of Hingham with your vehicle care, and we'll see you again next time!

August 23, 2021

As always great customer service. Delivered as promised. I drive many miles out of my way to go there. Well worth it and recommend them. More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo, Kevin Chan
Aug 23, 2021 -

Herb Chambers Lexus of Hingham responded

Carmen, it means so much that you travel such a distance to allow us to service your vehicle. Knowing that you rely on our great customer service really makes our day! Thank you for your support of Herb Chambers Lexus of Hingham and whenever you need service next we'll be here!

August 21, 2021

Dealership operates very professional I was disappointed that beverage area was abandoned and not clean More

by Jimkilroy1
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

Jim - Thank you for trusting us with your vehicle! We appreciate you bringing this issue to our attention and will make sure that it's addressed properly. Have a great week!

August 20, 2021

Great people they listen and take care of your. Needs More

by Mjburbine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

At Herb Chambers Lexus of Hingham, we believe that listening carefully to our guest's needs and requests really sets us up for success. We're so happy our service team earned 5 stars from you and we hope we'll get the chance to take great care of you again soon!

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