Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,145 Reviews of Herb Chambers Toyota of Auburn - Service Center
Brought my vehicle in for service late afternoon. After inspection I was told it would take 3 to 4 hours. They actually drove me to my home, which is a distance of approximately 25 miles. Service After inspection I was told it would take 3 to 4 hours. They actually drove me to my home, which is a distance of approximately 25 miles. Service personnel phoned me later that evening to let me know my vehicle was ready. Excellent service!! Thank you! More
Don’t come here for any services. They will up charge without any detailed explanation. They will up charge without any detailed explanation. More
I had the pleasure of being assisted by Juljan during my recent visit to Herb Chamber’s Toyota of Auburn for an oil change and brake replacement. Juljan was extremely knowledgeable and courteous throughout recent visit to Herb Chamber’s Toyota of Auburn for an oil change and brake replacement. Juljan was extremely knowledgeable and courteous throughout the process. He patiently explained what needed to be done and answered all my questions. Juljan's manager, Jeff, was also involved in ensuring the service went smoothly. He checked in on us and made sure everything was proceeding as expected, which added an extra layer of assurance. What also stood out was the exceptional customer care from Tomi, the sales manager. Despite having my 4-year-old child with me, Tomi and the team made us feel comfortable and welcomed. They periodically checked in on us, offered us water and snacks, which was a thoughtful gesture that made the wait much more pleasant. The service itself was completed in a very timely manner, and I left Herb Chambers Toyota of Auburn with confidence in their expertise and gratitude for their exceptional customer service. Juljan, Jeff, and Tomi exemplify a team that goes above and beyond to ensure a positive customer experience. I would highly recommend their services to anyone in need of car maintenance or purchasing. More
This dealership gives us very good service. My husband and I are very satisfied with their assistance. My husband and I are very satisfied with their assistance. More
Thanks for working on my Lexus is 300 very satisfied definitely will be coming back definitely will be coming back More
Julian is amazing, I would highly recommend Julian! He was very professional, very helpful . I will definitely come back He was very professional, very helpful . I will definitely come back More
It is always an easy, honest and efficient service experience in the Herb Chambers Auburn store. experience in the Herb Chambers Auburn store. More
Alyssa’s really helpful, she made my appointment very comfortable and thank you also to all service team who fixed my car. comfortable and thank you also to all service team who fixed my car. More
I went for an oil change on my 21 RAV4. They said it would be ready in an hour to an hour and a half, but I was very pleased It was completed in less than an hour.! They said it would be ready in an hour to an hour and a half, but I was very pleased It was completed in less than an hour.! More
Great service . Thank you James you was awesome friendly knowledgeable answer all my questions. Happy Thank you James you was awesome friendly knowledgeable answer all my questions. Happy More