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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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June 08, 2021

We’ve bought 4 cars from Auburn & are very happy with them. Also just brought in my Tacoma for it’s 5k once over and found services to be fast, friendly & efficient! More

by FTBLRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean, Chan Nguyen
Jun 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your years of support! We are so lucky to have loyal customers like you at Herb Chambers Toyota of Auburn. We'll see you next time!

June 08, 2021

Great service. I don't need twenty five words to say great service. I don't need twenty five words to say great service. Are we at twenty five words yet More

by dmosher45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your great rating and review! We're glad our service team earned your praise! :D See you again soon! - Herb Chambers Toyota of Auburn

June 06, 2021

Toyota paint job had failed. Brought it here. Martin is a gentleman and set everything up including loaner. Good communicator. A+. Work done quickly. Excellent job. More

by barclamdigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jun 08, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy our team could help! Thank you for the awesome review! – Herb Chambers Toyota of Auburn

June 04, 2021

Excellent service as always! Always treated with respect. She is always pleasant and helpful. I would highly recommend her as a great service adviser! Hope she never leaves Toyota! More

by Joannemarques2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the five-star rating and review! We're so glad to hear your experience here at Herb Chambers Toyota of Auburn was so positive! We look forward to seeing you at your next appointment!

June 03, 2021

My car was in for its 100000 mile service. It runs like new! Martin was friendly and efficient and even pulled the car out for me when I picked it up. More

by morway54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Jun 03, 2021 -

Herb Chambers Toyota of Auburn responded

We are so happy to hear that you had a wonderful time working with our team at Herb Chambers Toyota of Auburn! We are very glad to take great care of your car!

June 03, 2021

Service was prompt and efficient. Martin was helpful and knowledgeable as usual. Great experience. The experience from sales to my first service appointment has been exceptional. More

by Dean082661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Jun 04, 2021 -

Herb Chambers Toyota of Auburn responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Toyota of Auburn!

May 31, 2021

Service was great. Very timely and friendly. I have not had any problems with both sales and service dept. Herb Chambers Auburn does a good job! More

by CDwhalen54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

May 30, 2021

Martin is friendly, warm, and knowledgable. He can and will gladly answer any questions or concerns and know you'll be listened to and have them thoroughly addressed. An exceptional and wonderful person. More

by DragonSagess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jun 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your kind words about Martin. It's great to hear that he provided you with such an excellent experience and we can't wait to share your kind comments with him!

May 29, 2021

Quality of service and office environment is very customer centered. The staff make sure they explain what needs to be done now and also provide a timeframe in which to fix anything that has been dia More

by Kelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin , Chan Nguyen
Jun 01, 2021 -

Herb Chambers Toyota of Auburn responded

Kelvin, Thank you for the honest review. We're glad to hear you enjoyed the quality of care received during your service visit and appreciate the kind words! We look forward to seeing you at your next appointment! - Herb Chambers Toyota of Auburn

Jun 01, 2021 -

Kelvin responded

You will see me soon! You’re welcome!

May 28, 2021

Excellent job , thank you so much james for all your help , for all the attention and all the info you give to me about my truck , More

by Carlos L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean
May 28, 2021 -

Herb Chambers Toyota of Auburn responded

This is so great to hear, Carlos! Thank you for choosing Herb Chambers Toyota of Auburn!

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