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Herb Gordon Nissan - Service Center

Silver Spring, MD

4.8
366 Lifetime Reviews Review Dealership

366 Reviews of Herb Gordon Nissan - Service Center

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February 26, 2021

"Lynn is very pleasant to work with. She is knowledgeable..."

- sg385660

Lynn is very pleasant to work with. She is knowledgeable and patient. It was easy to set up the appointment with her even though I had to change it because of the weather.

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Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"Grant and I have worked together for awhile. He's honest,..."

- Sal123

Grant and I have worked together for awhile. He's honest, reliable. I trust the work his techs perform and his words. Come to herb Gordon Nissan for service

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Recommend Dealer
Yes
Employees Worked With
Feb 24, 2021 -

Herb Gordon Nissan responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

February 23, 2021

"Chase King always goes well beyond when we deal with him...."

- Martín

Chase King always goes well beyond when we deal with him. He is a superb and knowledgeable agent and a really great person to talk to.

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Recommend Dealer
Yes
Employees Worked With
Feb 24, 2021 -

Herb Gordon Nissan responded

We appreciate your response to Chase's outstanding service! We look forward to your next visit! Take care!

February 10, 2021

"I drive out of my way to have Lynn Fritz be my Service..."

- landedangel

I drive out of my way to have Lynn Fritz be my Service Advisor. There are Nissan dealerships closer to my home, I trust Lynn's honesty and work ethic. She is the best part of Herb Gordon.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : David
Feb 11, 2021 -

Herb Gordon Nissan responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2021

"Mr. Chase, Mr. Grant, Ms. Avis, Ms. Lynn and Ms. Odalis..."

- rbundy29

Mr. Chase, Mr. Grant, Ms. Avis, Ms. Lynn and Ms. Odalis have always been outstanding with me for over 5 years. Thank you all. Keep up the fantastic work. Thank you all for your services

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Ms. Avis
Feb 08, 2021 -

Herb Gordon Nissan responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 04, 2021

"Herb Gordon Nissan service department has provided me..."

- Jojo

Herb Gordon Nissan service department has provided me with excellent service and friendly knowledgeable representatives. I am always satisfied with their service each time I need service repairs.

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Recommend Dealer
Yes
Employees Worked With
Jan 05, 2021 -

Herb Gordon Nissan responded

Hi Jojo, thank you so much for your positive comments about Herb Gordon Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2021

"Chase and Grant were extremely good in resolving my suv..."

- HelpTime5102

Chase and Grant were extremely good in resolving my suv issue. I appreciate the short time I was there, their professionalism, and when I drove up to the garage Chase was there. Clean facility, friendly staff, and comfortable atmosphere.

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Recommend Dealer
Yes
Employees Worked With
Jan 05, 2021 -

Herb Gordon Nissan responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please give us a call. We're always happy to help!

December 04, 2020

"Herb Gordon Service Dept. goes above and beyond to..."

- drvolvo960

Herb Gordon Service Dept. goes above and beyond to service there customers. The King brothers go out there way to make sure that my vehicle and I are satisfied.

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Recommend Dealer
Yes
Employees Worked With
Dec 07, 2020 -

Herb Gordon Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2020

"Chase does an amazing job He is very informative keeps..."

- Vishalsingh67

Chase does an amazing job He is very informative keeps you up-to-date on your vehicle services... Nissan needs more people like him. Wow

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Recommend Dealer
Yes
Employees Worked With
Dec 07, 2020 -

Herb Gordon Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chase here at Herb Gordon Nissan! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2020

"Chase and the staff at Herb Gordon Nissan gets Five Stars..."

- Darrendball88

Chase and the staff at Herb Gordon Nissan gets Five Stars for superior service. Fast,efficient, and always there when needed. I’d recommend them any day of the week!

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Recommend Dealer
Yes
Employees Worked With
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