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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,155 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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1,155 Reviews of Herb Gordon Subaru - Service Center

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July 10, 2019

Amazing service! Always come here for service and Claudia is always informative and friendly. I have serviced my Impreza and now I service my STI here. Love their serv More

by B-Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 11, 2019 -

Herb Gordon Subaru responded

We are so happy to read such a great review about Herb Gordon Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2019

Claudia is a great Asset to your organization I alerted Claudia, via text, just minutes prior to our arrival, of our service need. As we come to expect, she met us upon pulling into the garage. Sh More

by NDS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Jul 10, 2019 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2019

Helpful Service Department Mike in the service department was very friendly and helpful when I recently got my car repaired. I only got the things I needed to get done done and More

by Rpurdy228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 03, 2019

Great customer service Went in for one thing but several things were found to be wrong with the car. They were honest about the problem and explained everything very well. More

by Sumsprang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Herb Gordon Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

July 02, 2019

Herb Gordon Subaru is the best The service managers are great to work with. Always pleasant, fast service, reliable and honest. Always ready with a coupon for a discount and the se More

by CathyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie for loaner vehicles.
Jul 03, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 02, 2019

Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl More

by dpoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 01, 2019

EXCELENTE hola yo les recomiendo a Claudia, exelente persona muy buen servicio muy amable con los clientes y siempre me mantiene al tanto con mi carro le doy un More

by JoseRodri90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 03, 2019 -

Herb Gordon Subaru responded

¡Hola, gracias por su amables palabras y esta maravillosa resena! ¡Valoramos sinceramente su negocio y esperamos su proxima visita!

June 28, 2019

Best experience Muchísimas gracias Claudia Herrera por tu ayuda tu servicios , me encanto todo gracias por tu paciencia y por tu ayuda hacen un excelente trabajo grac More

by Dayyana88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great experience! I had a great experience at Herb Gordon Subaru and Claudia made it even better! She is such a nice person and she help me get the stuff I needed done! More

by @White.rexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 28, 2019

Excellent service She was the best person i will always wana refers people to her. She took me in at the end of the day. Exceptional service! Thank you! More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

Hi Lincoln, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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