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Heritage Cadillac - Service Center

Lombard, IL

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rated
481 Reviews
Call Service Center (630) 629-3300

481 Reviews of Heritage Cadillac - Service Center

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January 13, 2023

My entire experience was great. Mark kept me informed from start to finish and was great to work with. More

by chericenic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Jan 14, 2023 -

Heritage Cadillac responded

Thank you for the FIVE STAR review we really are happy that Mark took good care of you while you were here for service. We really appreciate you being patient with our construction around here but we will have a new state of the art facility soon! Daren Schaffert GSM

January 06, 2023

Mike greeted me as I walked in the door and cared for my needs in a professional manner! Always a pleasure to visit the dealership. More

by Rfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

Heritage Cadillac responded

Thank you for the nice review on Mike. We love working with Mike also!! Daren Schaffert GSM

December 22, 2022

I stop in and to make of appointment and Burrell Henry took care of me right of way ! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the mechanic
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December 13, 2022

Thank you to the technician Mike Arvis and Roger for allowing this to happen!! Excellent service!! More

by atvracer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Fowler, Mark Brennan
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December 10, 2022

Joe Cilella was excellent with customer service. Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needin More

by ed.hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cilella
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December 06, 2022

Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More

by jeffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2022

Great service, friendly and very helpful advisors. Service was performed in a timely fashion. Thank you More

by Mateusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Adamczyk and Joseph Cilella, Roger Fowler, Mark Brennan
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November 23, 2022

Everyone was very friendly. The service was good. The waiting room is clean and comfortable I could work with my pc comfortably during the service. More

by murase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 22, 2022

I was able to drop off my vehicle for repairs in the evening and it taken care of in the am. Michael Ammerman is the best. More

by dwham0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2022

your tech, Mark,excellent. ..enough said, really enough said, I mean it this time enough said More

by mlkpls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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