Heritage Chevrolet Buick Owings Mills

Sale reps that's listen I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my daughte I am a single mom with a tight budget. I spend my extra time volunteering for Girl Scouts, cheerleading or softball or spending time with my daughter. I work very hard for my money. I have a 2012 Chevy Cruze I want to trade up to a Brand new car. I am asking for the a miracle when looking for a new car. I want a new small SUV but know that's so out of my price so I was looking at brand new Chevy Cruze or Mazda 3. I did go to Towson Mazda and look at cars. Austin was the sales rep who helped me. He went over every part of the car. Was very nice but couldn't get me where I want my payments. Talked to a few other places in the Towson Hunt Valley area. I decided to try Chevy Owings Mills. I wasn't happy with the places around my area. I got the pleasure of speaking with Calvin Woody. I told him I wanted to trade my car and I what I wanted. Calvin said that he would try and help me every way possible. I was limited on time. I texted him and said I will be there in 30 minutes and I have 20 minutes because I need to be back for my daughter and dinner. I walked in and he had keys ready for me. He walked me outside and explained the difference in the cars. I wanted a cheap payment so she showed me the Basic. I did tell him I wanted push to start so he showed me that and told me it was above my price (honest and not trying to get one over on me. I knew already it was out of my price) and he showed me a 2016 Cruze that had everything but brand new. I was amazed that he listened and knew what I wanted. We went on a test drive and he took me highway and regular streets. Got back to the store. In the time limit him and his manager (Steve I believe) tried everything and anything to get me a payment where I was comfortable. Unfortunately I know I am unrealistic with what I am asking but they really did try to help. I feel horrible not buying a car from them but I wanted to let the higher up people know that Calvin was amazing and tried so hard to help me out. He wasn't trying to screw me over. Maybe if I can work something out in my budget I will be back. I can't thank him enough. More

An Amazingly Exceptional Car Buying Experience My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to active My Experience at Heritage Chevrolet Buick was nothing short of AMAZING!! It Was a distinct pleasure working with Dontae Davis. When deciding to actively look for a dealer to trade in my car i was sent to see Mr.Davis. When i walked into the dealership i was immediately greeted and shown to his desk .After explaining my wants and needs Dontae was committed to ensuring that all my requests were met . He was both informative and realistic about my options and did all that he could to ensure help me . As a result of his patience and diligence i was able to get what i desired and stay within the price point that i gave him. Overall i had an awesome buying experience but the thing that i appreciated the most was the fact that unlike other salesman i have encountered when i began this process he was genuine and never tried to push me to do something just to get the sale and i appreciate that ! I will MOST CERTAINLY reccomend both he and heritage chevrolet buick owings mills to friends and family that are in the market for cars. More

Awesome Service Ed was extremely professional and courteous. He walked me through my process start to finish and I'm very pleased with the service I received. Thank y Ed was extremely professional and courteous. He walked me through my process start to finish and I'm very pleased with the service I received. Thank you and God bless. More

equinox They have been vert attentive to getting everything with the car so far. They are very nice and pleasant to work with. Service has been very nice to w They have been vert attentive to getting everything with the car so far. They are very nice and pleasant to work with. Service has been very nice to work with. More

A Pleasant Experience my salesman was Jerome Nelson. He was patient and spent a lot of time helping me to make the right choice for my needs and finances. He made it a very my salesman was Jerome Nelson. He was patient and spent a lot of time helping me to make the right choice for my needs and finances. He made it a very pleasant experience. I would recommend Jerome and Heritage to my friends and family. More

Calvin Woody #1 Great buying experience. Highly recommend. Friendly and helpful staff. Convenient location. Clean showroom. Calvin and his co-workers helped me f Great buying experience. Highly recommend. Friendly and helpful staff. Convenient location. Clean showroom. Calvin and his co-workers helped me find an awesome new CHEVY Impala !! More

Best buying experience I ever had My sales associate Nikolay Stoev is the best sales person I ever had the pleasure to deal with. And I purchased many vehicles from many different deal My sales associate Nikolay Stoev is the best sales person I ever had the pleasure to deal with. And I purchased many vehicles from many different dealerships. I personally would rather buy a wheel barrel from him then a car from someone else. That's the level of Excellence I feel he contributes to your dealership. He took the extra time an effort to explain to me all my options to help me make the best decision for me with utmost patience while I was trying to make my decision. A Salesman like him that can make a major life purchase fun and educational is an exceptional asset to the company. I have been so pleased with my experience at your dealership and my sales associate Nikolay Stoev everyone who asks where I got my truck I tell them to go there and see Nikolay. The other people I delt with there were also professional and courteous and treated me with the utmost respect even though when I make a large purchase like that I admit I can be very picky and indecisive. All in all the level of courtesy and respect was second to none. Thank you all for a great buying experience. { Matthew DeFord } More

very helpful Jerome and the staff were courteous, friendly, and very helpful. It was well worth the trip down from Pennsylvania to visit and purchase my car! Jerome and the staff were courteous, friendly, and very helpful. It was well worth the trip down from Pennsylvania to visit and purchase my car! More

Dontae Davis was great I recently purchased my vehicle from Heritage Buick Owings Mills. From the start Dontae was a great help. I was able to get financing and get the ca I recently purchased my vehicle from Heritage Buick Owings Mills. From the start Dontae was a great help. I was able to get financing and get the car I wanted. Initially there was an issue with the seat belt and the service department stated that it would take a week for the part to come in. I let Dontae know how disappointing this news was, he called me right back and was able to get it fixed and I picked it up that night. My only bad interaction was with the finance guy. ( I don't remember his name) When he took me into his office to sign everything, I could tell he was visibly upset that I would not purchase any of the extended warranty products and constantly made snide comments. I felt this was very unprofessional. Other than him, I had a great experience and would recommend Dontae to anyone looking to purchase a vehicle. Thank you I love my car. More