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Heritage Ford-Mercury Inc

Corydon, IN

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3 Reviews

2075 Edsel Lane

Corydon, IN

47112

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May 08, 2017

"Great experience at Heritage Ford"

- rickt535

Ordered and purchased a new 2017 F-150 from Heritage Ford. Devin was my initial contact when I first started looking for a new truck and worked with me throughout the process. Devin was knowledgeable and did a great job in working with me and keeping me informed. Once my truck arrived Devin and the rest of the Heritage staff were fantastic to work with. From dealership management to the finance team, to the folks that prepped the truck for pickup everyone did their best to ensure we were satisfied with or vehicle and experience at Heritage. We are A Plan customers and have purchased or new Ford vehicles from Downtown Ford (Bill Collins) for 25+ years. Moving to the Corydon, Indiana area in the fall of 2016 we are glad to know that we now have a great Ford dealer to work with for the next 25. If you want a new or used Ford check these folks out. You won't be sorry.

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Recommend Dealer
Yes
Employees Worked With
Devin Bledsoe
April 11, 2017

"Good experience, good sales, terrible detailing"

- momof3

I found this dealership online due to the very competitive pricing and was a little skeptical. I first made the call to them and began to work with the online sales person. Mandy was very helpful and a great communicator. The day before a friend of mine went to the same dealership to make a purchase and took a look at what I had put $ down on. She told them then, that it was dirty and it really needed to be clean. When we arrived, Mandy told us that Connor would be taking care of us. Connor was a pleasure and very personable. We were told the car had just come from detail, but wow if that was true, the detail folks did a terrible job. There was dog hair in the carpet, the trim and interior were nasty and the outside and inner fenders were muddy. I asked for it to be cleaned again. The staff was great and I would go back with the exception of the detailing department. I was not satisfied even when we left with the condition on the car. If the dealership would help the sales people out by putting detailed cars on the lot, they would sell more. If I had not driven such a long way, I would not have made the purchase do to how dirty the car was.

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Yes
Employees Worked With
Connor Brown and Amanda Parkhill
July 01, 2015

"Plain fantastic"

- grayson08

I purchased a used 2013 Fusion two weeks ago from the sales expert Bob Armstrong. I live in Louisville and traveled to Corydon just to look at the vehicle and express interest with no intention of purchasing until the next few days if I did like the vehicle. Bob not only stayed late on a stormy day to wait for us, he took me on a lengthy test drive encouraging me to get the full feel of the vehicle. I had not at that point had a salesperson care about my approval that much. Well, when the time came to "talk numbers" I can honestly say that Bob and the sales manager (whose name I can not recall) worked with us to get us where we needed to be to afford the vehicle. The finance manager, Joi, made me feel very calm and relaxed with the purchase which can be a stressful time for anyone. I mean, spending 17000 is hard on anyone! Joi was friendly and did not force us in any way and treated my husband and myself with complete respect. I left a couple hours later with the car and deal of my dreams, 100% satisfied. Heritage Ford has a different vibe than any other dealership I have been to or worked for. The only way you will leave unhappy is if you don't like the car, in which case Bob will work to find you one that you do! I will also add that their coworker Jimmy came to assist me at the clerks office to transfer the title was stuck with me for a couple hours and made the wait delightful. Thank you for walking this rookie throught the process! Thank you all for a great experience!

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Yes
Employees Worked With
Bob, Joi, Jimmy
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