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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
267 Reviews

267 Reviews of Heritage GMC Buick - Service Center

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November 05, 2024

I was early to my appointment and they got me in and out before my appointment time. More

by APIERCE0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Outstanding service, easy to schedule, courteous personnel, clean and comfortable waiting area and restrooms, great dealership More

by mlb4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Nathan Scott has given nothing but exceptional service since the moment he was assigned to me as my service advisor!!!! He makes certain all repair have been done without having to return again for the s More

by hairspott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
November 02, 2024

Took in for the AC making squeaking sound, they had vehicle for 6 days and could not replicate or diagnose the sound. In last couple days since getting vehicle back it has made the sound every time wit More

by ian.shelley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan service
November 02, 2024

There was an over charge (being charged twice for the same part of the repair) They corrected it once I called back, but didn’t feel the team there was being honest. they also said there would be $150 f More

by FRANCISCOGGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Carson
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Great service; friendly customer service and answered and address all questions. I would recommend this dealership. More

by EVONDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Great customer service. The Staff are professional and personable. At this time, I am pleased with the service. More

by ABNEWHOUSE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

professional staff. Oil change was seamless. no problems. is this enough words yet? bla bla. More

by dhart75024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Excellent, friendly and quick service! !!! Great experience! Stop at Heritage GMC for all service needs. More

by EV
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

So professional and courteous. The information was on time and the communication was on point! More

by MTJEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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