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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
268 Reviews

268 Reviews of Heritage GMC Buick - Service Center

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May 23, 2025

My service advisor, Nathan, was great. He was responsive and understood my concerns. My vehicle was fixed and returned. I only wish they would have put it through the car wash as it was More

by jdgrigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 23, 2025

Quick, professional customer service! I don't write fifteen word reviews. I prefer tp be direct and concise. More

by cindy.carmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

My advisor, Nathan, was very helpful and straightforward with me. I also met the mechanic who seemed very knowledgeable. Top tier service who’s gained my trust in servicing my truck. More

by MASTERSTEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Smith
May 12, 2025

Great service every time. I will continue to come back. Thank you again y’all are awesome More

by Scott1ne71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very nice and clean. Was welcome when I came through the doors. Service was done in a timely fashion. More

by SRT_LOVE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Service staff was amazing. I was not able to leave my car for a few days since I anm responsible for getting my husband to/from dialysis ans well ans multiple anppointnents eac More

by PLANETJ1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager five stars
May 04, 2025

Professional, efficient and fast service. My last visit was in and out very fast. Thank you More

by trsoyars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

I arrived early and was told it would take 45-50 minutes. The oil change only took 30 minutes. The only negative thing is no car wash. More

by immrshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Service was great but sales not so much. I did tell one of the managers about. Hate to be bring it up but salesmen shouldn’t be rude to people. Made my decision not to buy there because of s More

by AUSSIEKK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hogue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Baughier
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Expressing Dissatisfied with service. I brought my vehicle in Fay scheduled service appointment, which included oil change, fluid level check, and addressing a washer fluid indicator ligh More

by fdmarshall61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
2
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