Back

Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

Sort by
May 31, 2019

Awesome service Dora the Service Advisor was great to work with and she was very personable .we have been there two times both times did a great job. More

by Pel15@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Jun 04, 2019 -

Heritage Honda Parkville responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 30, 2019

Pleasant The representative was pleasant and helpful. Her name was Dora norman. I would recommend her.I did not have a long wait for the service on my car even More

by Sholman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nagel, Dora Norman
Sep 10, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your great comments about Dora! We're glad we could be of service to you, and we hope you continue to choose us for all your vehicle needs. Thanks again!

May 29, 2019

Great experience Friendly staff. Great work. Wait time is not terrible. Will recommend this place. Should make an appointment prior to visiting to ease the process. Ov More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 31, 2019 -

Heritage Honda Parkville responded

Hello Abby, thank you; we appreciate your feedback and recommendation! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2019

Quick service I needed a key fob for my Pilot. Went in without an appointment and they took care of me within an hour. Many thanks for the excellent service. More

by brianz426
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
May 31, 2019 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2019

Good service/experience It was both Easy to schedule service and work was completed in a timely manner. Dora was very pleasant, both on the phone and in person. More

by Maryjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
May 31, 2019 -

Heritage Honda Parkville responded

We are glad we could provide you with timely service! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2019

Quick service and great customer service My car was scheduled to be serviced for the first time and it was a very pleasant experience. They promptly took my car and returned it to me within a More

by Persk101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
May 31, 2019 -

Heritage Honda Parkville responded

Hi there, we are very happy to have provided you with such a positive first service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2019

Service I scheduled my service at the last minute and was in and out quickly. Garrett was great to work with and I will keep coming back. More

by Chauter0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
May 29, 2019 -

Heritage Honda Parkville responded

We're glad to hear that everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2019

Satisfactory I made an appointment earlier that week and It was a busy day but they were done sooner than expected. Lead early is always a plus More

by Ricardo1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Mark Sowder
May 29, 2019 -

Heritage Honda Parkville responded

We're glad you had a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2019

Oil change/30,000 check I had an appointment for an oil change and was made aware of the 30,000 mile maintenance due when I got there. I was made aware of what should be don More

by Hondahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 24, 2019 -

Heritage Honda Parkville responded

Hello there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2019

Awesome Service Bill Maurath is awesome! He takes great care of my car whenever service is needed. I trust that he is truthful and honest to provide the exact service More

by Hondagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 23, 2019 -

Heritage Honda Parkville responded

Thank you so much for your positive comments about Heritage Honda Parkville! We look forward to your next visit! Take care!

...
61
...