Heritage Valley Ford - Brooklyn

tony was very helpful and efficient in helping me purchase my car...i will recomend this dealer ship and Tony to others if anyone asks me about buying cars purchase my car...i will recomend this dealer ship and Tony to others if anyone asks me about buying cars More

Great experience. Negotiating the price was the easiest I have ever been involved in. I walked in sceptical and walked out with a new car. Great team at Courtesy. have ever been involved in. I walked in sceptical and walked out with a new car. Great team at Courtesy. More

Bought a used vehicle and have had terrible service after the fact. The vehicle was not detailed, not that that is a huge deal but this is the first out of four vehicles I have bought at dealerships that was the fact. The vehicle was not detailed, not that that is a huge deal but this is the first out of four vehicles I have bought at dealerships that wasn't. Received the vehicle with no fuel. Was told the tires would be replaced with what was on the vehicle but ended up with a no name brand instead. The wipers they put on are a different size. The window etching is crooked and looks terrible.I have asked numerous times for a spare key and have not received a key or even a response about a key. More

very friendly staff.if your buying used this is the place to go.you see any problems with the vehicle they will,do there best to fix any problems.glen and tony will hook you up with what YOU want. to go.you see any problems with the vehicle they will,do there best to fix any problems.glen and tony will hook you up with what YOU want. More

WoW............I went in looking for a used car as mine just bit the dust. Met Tony and that was all I had to do......traded in my car for a fair price and purchased a 2011 used car, got it financed and r just bit the dust. Met Tony and that was all I had to do......traded in my car for a fair price and purchased a 2011 used car, got it financed and regestered all at one time.....talk about conveniance...........Tony was outstanding and he and his dealership went above and beyond my expectations..........I have found a permanent home with Tony and Courtesy Ford of Brooklyn, Connecticut........We highly recommend Tony, his customer service and knowledge made the whole deal go quickly........what a difference! Thank you Tony! More

Outstanding job by Tony. Easy, quick. Had no intention Outstanding job by Tony. Easy, quick. Had no intention of buying a car so fast. But I got exactly what I wanted, for an excellent price. No pressure Outstanding job by Tony. Easy, quick. Had no intention of buying a car so fast. But I got exactly what I wanted, for an excellent price. No pressure, good experience. Went in wanting to look, had the car I wanted in a half hour. What more can I say? There really wasn't much to it. More

If you are looking for a seasoned salesperson; Tony is the man to see. I brought my elderly handicapped Mom in to purchase a vehicle and Tony was "spot on" and sized up her needs relative to her particula the man to see. I brought my elderly handicapped Mom in to purchase a vehicle and Tony was "spot on" and sized up her needs relative to her particular handicap and got her comfortable in the right vehicle for her. He is polite and helpful and made us comfortable with the transaction. Add to that; the service plan provided gives me peace of mind in knowing that Mom's vehicle and well being will be well looked after. I gladly will refer any friend of mine to Courtesy Ford when they may be in the market for a ne or used vehicle More

Tony was very helpful in showing us a vehicle that would meet our needs. We drove two vehicles, the Flex and the Explorer and chose the Explorer, when my low battery light came on Tony got it right in the s meet our needs. We drove two vehicles, the Flex and the Explorer and chose the Explorer, when my low battery light came on Tony got it right in the service dept. we had a couple of questions and Tony answered them. It was a pleasure working with him. More

This was probably the best experience I've had buying a car. I wasn't sure if I wanted new or used and the most important thing to me was that I didn't feel pressured either way. I test drove quite a few car. I wasn't sure if I wanted new or used and the most important thing to me was that I didn't feel pressured either way. I test drove quite a few cars and I was extremely appreciative of all the time that my salesman- Tony Machado spent with me. I also appreciated the time and input from General Manager- Glen and the ease at which the paperwork was done by Paul. I knew soon after I arrived there that Courtesy was definitely the place at which I was going to purchase my car. The experience was simple and easy. Everything was taken care of and all my questions were answered. Before leaving- Tony made sure that I knew everything I needed to know about the operation of the car. He even downloaded my contact list from my cell phone for me. Thanks Tony!!!! Probably would have taken me two months to figure it out!! My son recommended Courtesy Ford to me and I will definitely pass the word that it is a great place to purchase a car. Thanks for everything! I already love it!! More

Jason and Courtesy made the purchase of the vehicle very easy. They provided a good, fair price upfront and lived up to all expectations by delivering a great new explorer. The sale was easy and they were v easy. They provided a good, fair price upfront and lived up to all expectations by delivering a great new explorer. The sale was easy and they were very respectful of varying demands on our time. No run around, no multiple visits, just a straight forward good experience. More