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Heritage Valley Ford - Putnam

Putnam, CT

Overview
Reviews
4.7
209 Reviews
Call Dealership (860) 928-2731
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3 Park Rd

Putnam, CT

06260

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Showing 209 reviews

July 10, 2025

Great work and help from service department! My truck was repaired effectively and has never run better. Chelsae was outstanding in her professionalism and assistance with warranty coverage. Ver More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Chelsae
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June 13, 2025

I really liked that one was Putnam Ford seemed more friendly and environment and they knew me very well. Not that it’s heritage Ford they’re right I don’t think it’s nothing great I think their prices More

by rh96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah in service
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Jun 16, 2025 -

Heritage Valley Ford - Putnam responded

Thank you for sharing your thoughts about Heritage Valley Ford - Putnam. We appreciate your loyalty and are glad to hear that the friendly environment has continued to be a positive aspect of your visits. Your feedback on pricing is appreciated, and we'll be sure to take it into consideration moving forward!

May 28, 2025

Great place to do business. Courteous and knowledgeable professionals. Exceptional customer care service. They went out of their way to make sure I was pleased and satisfied. w More

by smokeystover54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in service department , Jake Dykeman
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May 28, 2025 -

Heritage Valley Ford - Putnam responded

Hi! Thank you for sharing your experience with Heritage Valley Ford - Putnam! We're delighted to hear that our team provided exceptional customer care and ensured your satisfaction. We appreciate the support and are always here if you need anything in the future!

May 28, 2025

I was amazed by the condition of truck I knew it was good and the was service great More

by JimmieMaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot the young salesman name
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May 28, 2025 -

Heritage Valley Ford - Putnam responded

Thanks for the stellar rating! We're glad you had a great experience! - Heritage Valley Ford - Putnam

April 29, 2025

I’ve had nothing but outstanding services since coming to Heritage, Ford and Putnam, Connecticut once again thank you Mark👍 More

by Raymond Tempest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski
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Apr 29, 2025 -

Heritage Valley Ford - Putnam responded

Raymond, it's fantastic to hear that you've consistently received outstanding service at Heritage Valley Ford - Putnam. We'll be sure to pass your thanks along to Mark and the team!

April 22, 2025

Chelsae was excellent. She checked me in, asked me if I had any questions, and let me know she would advise me if the mechanics saw anything that needed attention. I apprec More

by mattamodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsae Dalio
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Apr 22, 2025 -

Heritage Valley Ford - Putnam responded

We're delighted to hear that Chelsae provided you with excellent service at Heritage Valley Ford - Putnam. It's great to know her friendly demeanor and thorough communication made your visit a positive one. Thank you for sharing!

April 13, 2025

Courteous, professional, answered my questions, very helpful, been going there over 3 years,gonna continue to go there More

by johnmathieu1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Apr 14, 2025 -

Heritage Valley Ford - Putnam responded

John, we're delighted to hear that you've had such a positive experience with us at Heritage Valley Ford - Putnam over the years. Thank you for your continued trust and support!

April 01, 2025

This dealership had a availability for the times I needed. They were quick with the service, and it wasn't expensive. Very nice reception/sales staff. Highly recommend. More

by ryanmniemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lady
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Apr 01, 2025 -

Heritage Valley Ford - Putnam responded

Ryan, we're delighted to hear that our team at Heritage Valley Ford - Putnam was able to accommodate your schedule and provide efficient service. Thank you for recommending us!

January 15, 2025

I would definitely go back and buy another car from them. They gave me a really good deal on my car. More

by jjurczak4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Wesolowski, David Pomes
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Jan 16, 2025 -

Heritage Valley Ford - Putnam responded

We're so glad to hear it! Thank you for rating us five stars! – Heritage Valley Ford - Putnam

November 05, 2024

Customer Service Personnel are superior in all respects as well as the service personnel. Every gets checked! No complaints at all. I went in for an oil change, tire rotation and filter replacement. Al More

by mmorgenstern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Nov 05, 2024 -

Heritage Valley Ford - Putnam responded

We're delighted to hear that our customer service and service personnel at Heritage Valley Ford - Putnam exceeded your expectations! It's great to know everything was completed efficiently during your visit. Thank you for sharing this positive feedback with us!

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