
Heritage Valley Ford - Putnam
Putnam, CT
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Most professional This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no- This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no-pressure sales policy, and as far as I could tell they are a very honest and sincere business. My entire experience was pleasant, from Melissa, the business comm. Mngrs, to Tim, my sales professional, to Dave, the Warranty & finance specialist, the were all polite, honest, and accommodating. I have already told multiple people of my wonderful experience and will continue to do so, and I am very likely to continue shopping here for all my vehicle needs, both for home and work. More
Friendly Dealership Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly ser Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly service. More
Awesome Truck/Dealership Checked out a lot of dealerships and by far Putnam had the most friendly, helpful, informative sales staff around without feeling rushed or pressured. Checked out a lot of dealerships and by far Putnam had the most friendly, helpful, informative sales staff around without feeling rushed or pressured. Also had good quality products at competitive prices. Checked out many 250 trucks both in Putnam and other competitors. Purchased a previous customer's truck and could tell both owner and dealership kept truck in excellent condition. Financing was also competitive and purchase was a breeze completed that day with dealership handling everything. Husband and I extremely pleased! More

Very Satisfied I picked up my new vehicle last week, and I am very happy with the service I received. The staff were very knowledgeable about the vehicles I was loo I picked up my new vehicle last week, and I am very happy with the service I received. The staff were very knowledgeable about the vehicles I was looking at and were able to answer any questions I had and I never felt as though I was under any pressure about my choice, or even making a purchase at that time. The financing process was well explained, and straight forward. More

Amazing, amazing, amaaaaaaazing!! We felt so comfortable with Jake and Danny. Then the finance process with Dave was by far the best part!! Such genuine, compassionate people. We will We felt so comfortable with Jake and Danny. Then the finance process with Dave was by far the best part!! Such genuine, compassionate people. We will NEVER go to another dealership!! More

Smooth transaction I had heard good things about Putnam Ford in the past and that's why I chose to purchase from them. Smooth hassle free transaction. Would definitely r I had heard good things about Putnam Ford in the past and that's why I chose to purchase from them. Smooth hassle free transaction. Would definitely recommend. More
Everything was ready just as planned Putnam did everything they said they would .car was ready paper work ready and the car was in the condition as advertised. Very simple process Putnam did everything they said they would .car was ready paper work ready and the car was in the condition as advertised. Very simple process More
Stress Free and Fun I went to Putnam Ford to rent a car (great experience) because mine broke down and it lead me to buying one from them!!!! They made it easy, afforda I went to Putnam Ford to rent a car (great experience) because mine broke down and it lead me to buying one from them!!!! They made it easy, affordable and worked with me and my credit. They never made me feel bad that I couldn't go right in there to buy brand new or that I had credit issues and a monthly budget I needed to stay in. They made me feel just as important as if I were spending $30,000 with them and worked hard to get me into my car at terms that worked for me!!! On top of that, they are super FUN to work with. I definitely will be a repeat customer at Putnam Ford. More
Enjoyed working with Tim W Tim was very easy to work with and accommodating. Nice to have someone down to earth to help us through this process. Great choices of vehicles to Tim was very easy to work with and accommodating. Nice to have someone down to earth to help us through this process. Great choices of vehicles to pick from as well! More
Best car buying experience ever I worked with Danny and he was awesome. No pressure sales and worked with me to get the deal done. I would definitely recommend this place and would g I worked with Danny and he was awesome. No pressure sales and worked with me to get the deal done. I would definitely recommend this place and would go back for my next car! More