
Heritage Valley Ford - Putnam
Putnam, CT
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Save my life no accident They are very good service and did good on my SUV. They know what I need to get my SUV done before I drive. The parts are good and take some time to g They are very good service and did good on my SUV. They know what I need to get my SUV done before I drive. The parts are good and take some time to get done. I would like to get warranty for my SUV .. More
Likable, fast and easy to work with. I looked at a 2005 Dodge Dakota my first visit, turned out to be a bust. The radiator was being held in place with zip ties and massive rust to the fr I looked at a 2005 Dodge Dakota my first visit, turned out to be a bust. The radiator was being held in place with zip ties and massive rust to the frame was seen. Salesman said he'd never seen a car/truck like that go through the shop and be out on the lot like that. Clearly someone goofed in the service area or something like that. At any rate, my next visit was to look at a 2010 F150 during their tent sale - great people (food too), professional yet very likable and friendly. Ended up making the deal with Aaron and David, who both made the process very easy, fast and stress free. I was impressed at how quick things got done. Had I previously gotten all my ducks in a row, it probably would have been even faster. Conclusion: Great place and people. Don't judge your experience on 1 bad scenario, accidents happen. More
Best customer service I've dealt with! Melissa Orlowski was amazing and helpful, she answered all my questions and helped me get my rental needs met. I highly recommend going to her if you' Melissa Orlowski was amazing and helpful, she answered all my questions and helped me get my rental needs met. I highly recommend going to her if you're in need of getting a rental. Excellent customer service!!! More
Great people, easy transaction. Great dealership. Friendly people. Salesman Aaron and Finance David were both easy to work with. No high pressure pitches and add-ons that I didn't wa Great dealership. Friendly people. Salesman Aaron and Finance David were both easy to work with. No high pressure pitches and add-ons that I didn't want. More
Best dealership I've ever been to! Tim was an awesome salesman. Very helpful, very friendly, overall a great experience with Tim and the rest of the Putnam Ford Crew. I love my ford fus Tim was an awesome salesman. Very helpful, very friendly, overall a great experience with Tim and the rest of the Putnam Ford Crew. I love my ford fusion! More
2008 Jeep I can't understand why this vehicle was still available. One owner, in pristine condition, hard top and soft top, and quite frankly, the best deal ar I can't understand why this vehicle was still available. One owner, in pristine condition, hard top and soft top, and quite frankly, the best deal around. The sales team were incredibly knowledgeable, patient with questions, and made me feel confident with the purchase. Finance explained every detail of the purchase with ease. Nice group of people at Putnam Ford! Go visit, ask for Tim! More
New tires for my baby. Putnam Ford was very helpful in ordering and installing new tires on my car this week. They offered to bring me home and then pick me up when my car Putnam Ford was very helpful in ordering and installing new tires on my car this week. They offered to bring me home and then pick me up when my car was ready because it was going to be two hours in the service department. More
Salesman and manger very helpful makes buying a joy I felt like Tim W was very helpful in finding a car in my price range and was not pushy. I would recommend him to anyone looking for a car I felt like Tim W was very helpful in finding a car in my price range and was not pushy. I would recommend him to anyone looking for a car More

Great Friendly courteous associates. Will definitely follow up with service on my new car.l would recommend this dealer.looking forward to comming back for Friendly courteous associates. Will definitely follow up with service on my new car.l would recommend this dealer.looking forward to comming back for service on my vechicle. More
Ford Escape Routine maintenance oil change and rotate tires. They do a 24 point maintenance inspection to make certain everything is in good order. They always wo Routine maintenance oil change and rotate tires. They do a 24 point maintenance inspection to make certain everything is in good order. They always work and complete the maintenance timely. More