Heritage Valley Ford - Putnam

Overnight van rental - Super service I had a great experience with Putnam Ford's rental department. I rented a van to transport 9 of us to Philadelphia for the day and back the next day. I had a great experience with Putnam Ford's rental department. I rented a van to transport 9 of us to Philadelphia for the day and back the next day. Melissa made sure to ask me if i needed a low height van in case we needed to go into a parking garage. She made sure the van was clean and ready to go the morning we left, bright and early. I appreciate the effort the Putnam Ford team made to ensure everything went smoothly and that we had excellent value for the service. More

Fast and excellent customer service My daughter was in a car accident and they totaled my car and I need a rental car so I want to put in for the woman there was very nice had me sign a My daughter was in a car accident and they totaled my car and I need a rental car so I want to put in for the woman there was very nice had me sign all the papers and in the rental car in less than seven minutes was very cooperative with me when I had to extend the time of needing the car what would definitely recommend anyone to go to Putnam Ford More

Rental Great experience renting a utility van to move furniture. I called in the morning and my rental was ready when I arrived about an hour later. The ve Great experience renting a utility van to move furniture. I called in the morning and my rental was ready when I arrived about an hour later. The vehicle was clean, had a full tank and served my purpose well. Melissa was excellent to work with. I recommend this dealership. More

Rented and purchased 3 cars here I'm on my second Mustang purchased at this dealer. Service was top notch. I also have rented vans a couple times over the years for work outings and M I'm on my second Mustang purchased at this dealer. Service was top notch. I also have rented vans a couple times over the years for work outings and Melissa was very helpful. More

Great rental experience Warranty work was required on my vehicle and I was provided a rental car from the dealership. My work schedule did not allow me to get to the dealersh Warranty work was required on my vehicle and I was provided a rental car from the dealership. My work schedule did not allow me to get to the dealership when the rental department was open so they had the rental car ready for me first thing in the morning when I dropped off my vehicle to get fixed. Rental car was clean and neat. Assistance from Melissa was awesome. She went above and beyond assisting me. Very satisfied and will use them again and refer them as well. More

Very Pleasant Service Experience! The service department at Putnam Ford is the best I've ever dealt with. I had an early saturday appointment and received a warm greeting when I arrive The service department at Putnam Ford is the best I've ever dealt with. I had an early saturday appointment and received a warm greeting when I arrived and was offered coffee and a comfortable waiting area with a large tv and a nice, quiet atmosphere to do a little work on my laptop. Before I knew it my car was ready and I was on my way. I was helped by Rob V. and he was very professional and informative regarding my vehicle, and not at all pushy about upcoming repairs that will be needed. I highly recommend Putnam Ford to all my friends!! More

EXCELLENT! What a great dealership! All of the employees went out of their way to help make my buying experience wonderful!!! Great job!!! I will only buy car What a great dealership! All of the employees went out of their way to help make my buying experience wonderful!!! Great job!!! I will only buy cars from Putnam Ford!!! I would like to thank Tim Wesolowski, in Sales. Great job in showing and leasing me my new car!!! Tim was so wonderful! Answered every question I had!!! A HUGE shout out to David Pomes in Finance. What a sweet, sweet man. Made the whole process as easy as possible and took his time in explaining everything to me!!! What a true gentleman and treasure. Jake Dykeman saved my weekend and made it possible for me to have a wonderful weekend in Maine with my son!!! I've told all my friends if they don't buy their next cars from Putnam Ford they'll be sorry!!!! See you all on my next trip to Maine OR when I make a cake!!! More

RENTAL EXPERIENCE Melissa Orlowski was extremely proficient in handling rental arrangements for me on February 14, from the initial telephone conversation on the 13th, Melissa Orlowski was extremely proficient in handling rental arrangements for me on February 14, from the initial telephone conversation on the 13th, to the return of said vehicle on the 15th, as contracted. Melissa was attentive to my needs, confirmed availability of vehicle size immediately, and proceeded with the reservation without issue. She was thorough in the explanation of all charges to be paid for the rental, including assuring me of the refund of my deposit in a timely manner. I am pleased to state that Melissa has a great command of her job, a very nice personality, as well as quick response time. She was a definite pleasure to work with. As a repeat rental customer, I consider Melissa to be a valuable asset to the Putnam Ford staff. Thank you for the opportunity to share my experience. More

Fast reliable excellent service Very happy with the experience of renting a vehicle from melissa, the rental manager, very friendly and helpful, would definitely do future business Very happy with the experience of renting a vehicle from melissa, the rental manager, very friendly and helpful, would definitely do future business with her, thank you More

Rental Car, Great Experience I rented a car for a weekend trip and extremely happy with my experience. Melissa, Putnam Ford's manager of rentals, was personable, kind, and more th I rented a car for a weekend trip and extremely happy with my experience. Melissa, Putnam Ford's manager of rentals, was personable, kind, and more than willing to go out of her way to accommodate my work schedule and time frame requests. Putnam Ford rental car offers the best deal in the area, with reasonable expectations, courteous/amicable staff, outstanding customer service, ease of pick-up and drop-off, and I will look forward to renting from them again. More