
Heritage Valley Ford - Putnam
Putnam, CT
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Great team Whenever I need work on my vehicle, Putnam Ford goes above and beyond to make sure that I'm satisfied. They work with me to make sure that they can fi Whenever I need work on my vehicle, Putnam Ford goes above and beyond to make sure that I'm satisfied. They work with me to make sure that they can fit in my repairs,despite my busy schedule. I'd highly recommend Putnam Ford Service. Great job!! More

NEW CAR PURCHASE When we arrived we were met at the door by Jake, the manager with a warm smile and a firm handshake. The atmosphere was very relaxed as was the overal When we arrived we were met at the door by Jake, the manager with a warm smile and a firm handshake. The atmosphere was very relaxed as was the overall experience. Our salesman Danny let me take the lead and just went with the flow. There was never any pressure from anyone we worked with. We had been taking our previous car there for service and recieved excellent service even though the car was not purchased there. I would highly recommend Putnam Ford and will be a lifetime customer. More
Great Experience! I found truck online and sent email request for more information and Jenni called me within an hour to answer my questions, she was very helpful and p I found truck online and sent email request for more information and Jenni called me within an hour to answer my questions, she was very helpful and professional. When I came in to look at truck Tim W. answered all my questions and even put truck up on the lift so that I could inspect it. He was very professional and personable and we settled on a price quickly, no pressure. Financing was a breeze thanks to Dave. I would recommend Putnam Ford to anyone, no pressure and enjoyable to work with. More

Great Experience and Very Friendly These guys had the car I was looking for on the lot. I called them in the morning and left a deposit on the vehicle and went up later that evening to These guys had the car I was looking for on the lot. I called them in the morning and left a deposit on the vehicle and went up later that evening to drive the car. They knew about the car and what had been changed on it with aftermarket parts. Jenni answered my phone call and took my appointment. Mike took me for the test drive. Tim worked with me on price and David made the signing a quick and painless one. The next best thing other than actually getting my dream car... is these guys had me in and out in less than 40 minutes. My family is a Ford family... since my wife and I have been married (14 years) we've had 2 focuses, 2 Exscapes, and Explorer and now the Mustang. I have bounced around Ford dealerships always looking for a good fit. These guys are a dealership I will consider every time. Thanks! More
This dealership was just wonderful to work with! My car was breaking down as I was driving, and I was able to get off the road and into the dealership parking lot. I walked into the service departme My car was breaking down as I was driving, and I was able to get off the road and into the dealership parking lot. I walked into the service department, with my little puppy, and Rob dropped everything he was doing to help me. They kept my car, gave me a rental, and I was on my way. A HUGE shout out to Melissa in rental, talk about making my life easy, she did it as did the owner!!! Kind, fair, nice, honest and friendly all in one place!!! I live over an hour away and I am going to buy my next car from Putnum Ford!!! Could be as early as tomorrow!!! More
Friendly service These guys and girls go above and beyond to make sure you are comfortable with the service you receive. They go over every detail of what they are goi These guys and girls go above and beyond to make sure you are comfortable with the service you receive. They go over every detail of what they are going to do. They make sure you under what they are doing to your vehicle and why. I highly recommend the service you receive here. More

Amazing and detailed They went through everything. Was detailed answered all questions. They were polite and enjoyable to work with. They stayed within our budget and even They went through everything. Was detailed answered all questions. They were polite and enjoyable to work with. They stayed within our budget and even registered the car for me. I would suggest anyone to go there for a car even their first one. More

The best car buying experience we've ever had! My wife & I have purchased many vehicles over the years and to say this was the best experience ever is an understatement. From the beginning, Jenni g My wife & I have purchased many vehicles over the years and to say this was the best experience ever is an understatement. From the beginning, Jenni got the ball rolling for us and truly made us feel at home. Tim Wesolowski is our Rep. and he was extremely helpful in accomodating our busy schedule so we could see our new purchase on our schedule as well as getting a prompt appraisal on our trade. When we decided that this was the vehicle for us, Tim W. & Tim Campbell worked hard along with David Pomes to get the financing within our rigid budget. We have been a service customer at Putnam Ford for a couple years and couldn't be happier with them, and now are excited to be a part of the Sales family as well. A huge thank you to everyone involved in making this purchase easy, stress free and within our budget! More
They got the job done. They did what they said they'd do and now I'm traveling nicely on my four new tires. Now the car is ready to take on whatever wild and woolly road co They did what they said they'd do and now I'm traveling nicely on my four new tires. Now the car is ready to take on whatever wild and woolly road conditions that might occur the remainder of this winter. More
Fantastic Experience! Everyone at this dealership was fantastic and friendly. I would highly recommend this dealership, my husband and I found a vehicle we wanted to look Everyone at this dealership was fantastic and friendly. I would highly recommend this dealership, my husband and I found a vehicle we wanted to look at on line after hours and sent over a request for information. The next day by 9AM we had a great price and a quick response. Upon arriving to see the vehicle it was pulled up front ready and waiting. The next day we called to look at another vehicle that was not on the lot within 2 hours the vehicle was at Putnam Ford waiting for us to come look at. We decided to purchase this vehicle, upon arriving the next day the vehicle was ready to go and the paperwork only waiting for signatures. This was fantastic as we have young children, we were able to get friendly fast service and a great vehicle! Thank you! More