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Heritage Valley Ford - Putnam
Putnam, CT
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 205 reviews
July 26, 2018
Relaxed car buying experience This was a "no pressure",comfortable used car buying experience. Tim W. was great to work with. I would definitely purchase another vehicle at this This was a "no pressure",comfortable used car buying experience. Tim W. was great to work with. I would definitely purchase another vehicle at this dealer. More
by lek
Employees Worked With
Tim Wesolowski, David Pomes
July 23, 2018
Excellent Service I purchased a 2017 Ford Focus ST. My experience was the dealership was phenominal from the minute I stepped foot into the dealership. The sales men/wo I purchased a 2017 Ford Focus ST. My experience was the dealership was phenominal from the minute I stepped foot into the dealership. The sales men/women were friendly, inventing, and professional. While in the process of purchasing my, the sales men/women that I dealt with helped me every step of the way, and in a timely fashion. They assisted me with finding the perfect car for me, and ensuring that I got the best deal possible. More
by dharris1
Employees Worked With
Tim Campbell, David Pomes, Corey Campbell
July 13, 2018
Enjoyable Purchase One of the best truck buying experience's I have had since I purchased my first truck in 1977. The Salesman Tim was knowledgeable and did not hard sel One of the best truck buying experience's I have had since I purchased my first truck in 1977. The Salesman Tim was knowledgeable and did not hard sell me. Dave the Finance guy was friendly and gave me options and let me make up my own mind, They introduced me to the service team who scheduled me for my 1st oil change right there. I will definitely recommend them to my friends.. More
by Mark
Employees Worked With
Tim Wesolowski, David Pomes, Lisa Kolessar, Frank Petrozzi
July 12, 2018
Thanks to every one! Thank you Tim Campbell and Lisa for yet another over the top visit, You are the very best. Thank you, Rock on Putnam Ford. Brad Demeule. Thank you Tim Campbell and Lisa for yet another over the top visit, You are the very best. Thank you, Rock on Putnam Ford. Brad Demeule. More
by Blue Stang
Employees Worked With
Tim Campbell, Lisa Kolessar
July 09, 2018
New tires on my Van Lisa went out of her way to find me the best tires that were available for my Transit Van. She called around and located great tires that were family Lisa went out of her way to find me the best tires that were available for my Transit Van. She called around and located great tires that were family budget friendly. She is awesome. More
by Vanguy
Employees Worked With
Lisa Kolessar
July 02, 2018
Used Car Purchase Great easy experience, everyone we worked with were courteous, informative and nice. We haven't taken ownership of the vehicle yet but don't anticipat Great easy experience, everyone we worked with were courteous, informative and nice. We haven't taken ownership of the vehicle yet but don't anticipate any problems. More
by Patsatah
Employees Worked With
Tim Wesolowski, David Pomes
June 30, 2018
Great team, made my experience a pleasure! Thank you to the team at Putnam Ford! They worked with me to help me with a great deal and into a car I love! Thank you to the team at Putnam Ford! They worked with me to help me with a great deal and into a car I love! More
by Dani28
Employees Worked With
Danny Goyette, David Pomes
June 29, 2018
Friendly, helpful and attentive salesmen! Tim was a helpful, sweet and kind salesman. He never pushed me into buying anything I didn’t need, and I never felt overwhelmed or pressured! Everyone Tim was a helpful, sweet and kind salesman. He never pushed me into buying anything I didn’t need, and I never felt overwhelmed or pressured! Everyone was very attentive and accommodating (I was travelling a long way for a specific model), and I really felt as though they cared about my experience. The car looks great, runs great and I am very happy with my purchase! More
by EscapeHybrid
Employees Worked With
Tim Wesolowski, David Pomes
June 29, 2018
Chaos...misinformation and lies This place is on its third service manager in 6 months. In July of last year,I was told I would be called when the parts came in for a recall. I never This place is on its third service manager in 6 months. In July of last year,I was told I would be called when the parts came in for a recall. I never got a call. When I called back in November to see what's up, they had no record of my call in July. In Jan this year, I took the vehicle in for repairs...It took 17 days to allegedly find the part. The then service manager told me that because of the hassle, repairs were 100% no charge to me per the Ford District rep . 3 months later. I got a bill.A call to the service manager, now a service advisor produced no call back for rectification but it did get me another bill in 2 months. A detailed letter to the owner, the Service Advisor, the service manager AND THE BILLING OFFICE has produced zero response from anybody in almost 3 weeks. AND, just fer fun...the part we waited 17 days for actually never DID come in if you read their convoluted bill and the old one was repaired...liars. Now, there is another new service manager. Your mileage may vary. Good Luck. More
by Funtine Charlie
Employees Worked With
Jake Dykeman, Frank Petrozzi, Michael Castonguay
June 26, 2018
No edge, no oversell I worked with Tim Wesolowski when buying my used car at Putnam Ford. He was very helpful and saw to my every concern. Not your typical hard sell sale I worked with Tim Wesolowski when buying my used car at Putnam Ford. He was very helpful and saw to my every concern. Not your typical hard sell salesman but, more customer centered, gentle and polite. When I eventually drove my car home I was more than satisfied with the purchase and pleased to have worked with Tim. More
by car customer
Employees Worked With
Tim Campbell, Tim Wesolowski, David Pomes
