Heritage Valley Ford - Putnam

Purchase of used 2011 F350 diesel pickup truck Sales department and finance department were pleasurable to work with. I was disappointed with preparation of my vehicle prior to my acceptance of t Sales department and finance department were pleasurable to work with. I was disappointed with preparation of my vehicle prior to my acceptance of the vehicle. I purchased a diesel pickup truck and had to stop on the trip home to purchase diesel exhaust fluid because it was so low the warning on the message center told me i didn't have enough fluid in the tank to make the trip home. The oil level was also low on the dipstick also and i needed to add oil. I don't enjoy giving a bad review but I certainly feel that fluid levels should be properly filled in the service department when the vehicle was supposed to be inspected prior to transfer after spending more than 33,000 dollars on a truck More

Awesome The gentlemen here were so helpful and super patient. This was definitely a great car shopping experience. Thank you for everything! Will definitely r The gentlemen here were so helpful and super patient. This was definitely a great car shopping experience. Thank you for everything! Will definitely recommend this dealer to other people. More

Always a Pleasure This was our 3rd vehicle purchase at Putnam Ford. We'll never shop anywhere else. Jake and David make the process fun and stress-free. This was our 3rd vehicle purchase at Putnam Ford. We'll never shop anywhere else. Jake and David make the process fun and stress-free. More

Great Dealership! We were not able to find the truck we were looking for in MA and the folks at Putnam had what we wanted and gave us a great deal. Everything was very We were not able to find the truck we were looking for in MA and the folks at Putnam had what we wanted and gave us a great deal. Everything was very straight forward and very low pressure. Thanks to Tim, Melissa and David for a great experience! Oh, and Tim for taking the time to show us all of the features of our new F150. More

Honest, easy we purchased a used Ford Explorer in a matter of a few hours. We were very motivated to get a good vehicle and the sales and finance teams made it ext we purchased a used Ford Explorer in a matter of a few hours. We were very motivated to get a good vehicle and the sales and finance teams made it extremely easy. More

Putnam Ford Buying Experience Service at Putnam Ford dealership was excellent. People in sales and finance were extremely generous and helpful. Any questions I had they knew the an Service at Putnam Ford dealership was excellent. People in sales and finance were extremely generous and helpful. Any questions I had they knew the answer to. More

Very good experience I was recently came to Putnam Ford to purchase a used vehicle for my daughter to commute to school. From the very beginning of texting back and forth I was recently came to Putnam Ford to purchase a used vehicle for my daughter to commute to school. From the very beginning of texting back and forth with Melissa Orlowski to see if they had the car I was looking at online to working with David Place and David Pomes I felt very at ease. They were very professional and I never felt that they were giving me a sales pitch. Everything was explained and any issue I had was addressed right away. More

Great Deal, Zero Pressure I visited Putnam Ford with a vehicle in mind and after finding it and thoroughly looking at it I noticed that no salesman had been hounding me yet. I I visited Putnam Ford with a vehicle in mind and after finding it and thoroughly looking at it I noticed that no salesman had been hounding me yet. I actually had to go inside to get someone a day that someone was Jake and he was awesome. The process from there was painless and I bought the car. If you're in the market for a vehicle check them out! More

Most professional This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no- This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no-pressure sales policy, and as far as I could tell they are a very honest and sincere business. My entire experience was pleasant, from Melissa, the business comm. Mngrs, to Tim, my sales professional, to Dave, the Warranty & finance specialist, the were all polite, honest, and accommodating. I have already told multiple people of my wonderful experience and will continue to do so, and I am very likely to continue shopping here for all my vehicle needs, both for home and work. More

Friendly Dealership Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly ser Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly service. More