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BMW of Jackson

Jackson, MS

4.5
213 Reviews
Jackson, Clinton, and Ridgeland drivers should know that a luxury driving experience is within reach. When you visit us here at BMW of Jackson, you’ll have the opportunity to see the latest luxury BMW models in our inventory
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1685 High St

Jackson, MS

39202

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Showing 213 reviews

June 11, 2025

This is the only BMW dealership in the area. The advisors seem to always be very busy, disengaged and sometimes miss that personalized experience I desire. Maybe they are shorthand but at the en More

by ichelberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waddell, Juilius
June 11, 2025

Service personnel was not very informative or customer oriented. However service was efficient. Maybe training personnel on customer service would help. More

by karenbloodsaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Erhabor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Jackson responded

Thank you for your feedback on the service at BMW of Jackson, Karen. We appreciate your suggestion regarding customer service training and are glad to hear that the efficiency met your expectations. We'll work on improving our communication with customers moving forward!

June 08, 2025

At BMW of Jackson, they have friendly people, good-quality service, and no long wait time More

by cobrown81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hollins
Jun 10, 2025 -

BMW of Jackson responded

Thanks so much. We look forward to your next visit to BMW of Jackson!

June 07, 2025

It's not easy to reach someone by phone but Julius came through the moment I drove up at the dealership. More

by melinda.lott
Recommend Dealer
Yes
Employees Worked With
Julius
Jun 09, 2025 -

BMW of Jackson responded

Thank you for sharing your experience with us at BMW of Jackson! We're glad Julius was able to assist you promptly when you arrived. We appreciate your feedback and hope to serve you in the future!

June 07, 2025

They continue to be consistent. Julius always finds a time that works well for us and the service is never delayed or lengthy and super efficient to get your car back quickly. More

by Steven
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Jackson responded

Steven, it's fantastic to hear that Julius and the team at BMW of Jackson consistently provide efficient service for you. We appreciate your feedback and look forward to continuing this level of care!

June 07, 2025

Very smooth experience. Car was ready when promised and all items were addressed. Outstanding service by Josh, Adam and Julius. More

by harmon.bays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius, Adam, Josh
Jun 09, 2025 -

BMW of Jackson responded

We're delighted to hear that Josh, Adam, and Julius provided outstanding service during your visit to BMW of Jackson. It's great knowing everything went smoothly and met your expectations!

June 06, 2025

The Service representative was very courteous and professional Vehicle was serviced in the time promised. More

by Jdp223rez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
Jun 06, 2025 -

BMW of Jackson responded

We're glad to hear that our team at BMW of Jackson met your expectations with courteous and professional service. Thank you for sharing your experience!

June 05, 2025

Everyone at BMW dealership is very knowledgeable, helpful and kind. They get me taken care of in a timely manner. Could not be any better. Great folks. More

by krobm2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

BMW of Jackson responded

We're delighted to hear that our team at BMW of Jackson provided you with knowledgeable and timely service. Thank you for the kind words, we appreciate your support!

June 04, 2025

Good overall. Thorough maintenance. We like our experiences that we have had in the past with Herrin-Gear Chevrolet and BMW and Lexus More

by CHARLIEGJ721
Recommend Dealer
Yes
Jun 04, 2025 -

BMW of Jackson responded

Charlie, we're glad to hear you had a positive experience with the maintenance at BMW of Jackson. We appreciate your continued support and look forward to serving you again in the future!

June 04, 2025

Great experience, will definitely continue my business with BMW of Jackson and its representative, Justin McFarland. More

by michellesmall437
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

BMW of Jackson responded

We're delighted to hear you had a great experience with Justin and the team at BMW of Jackson! We look forward to continuing our business relationship with you.

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