Herrin-Gear Lexus - Service Center

Jason assisted me in the absence of Al. He was very polite and also helpful in assisting me. Timing was perfect. I was able to get in for service on a short last minute notice. Thanks Jason, keep up polite and also helpful in assisting me. Timing was perfect. I was able to get in for service on a short last minute notice. Thanks Jason, keep up the good work. More

Just realized my review would not go through without 25 words! Gay was great. She was friendly and very accommodating. She kept me informed on service status since I was packed and ready to leave town. E words! Gay was great. She was friendly and very accommodating. She kept me informed on service status since I was packed and ready to leave town. Excellent service! More

Gay met me when I arrived, while Josh was working with another customer. She took care of me on the front end, and Josh finished. Both made me aware of my next service, which will take 3 hours. another customer. She took care of me on the front end, and Josh finished. Both made me aware of my next service, which will take 3 hours. More

25 words is a lot ---I'll take a few. Josh was as good as you can get and you should be proud of his customer service. Time will tell if the mechanical work was good--I expect it was. I will continue trusti you can get and you should be proud of his customer service. Time will tell if the mechanical work was good--I expect it was. I will continue trusting Josh with his guidance. More

I tis always a pleasure working with Gay. She is friendly knows and does her job well. The work done is always done in a timely fashion. friendly knows and does her job well. The work done is always done in a timely fashion. More

On time, easy to work with and friendly staff. Everyone from the sales team to the service team go over and above to take care of my new Lexus. from the sales team to the service team go over and above to take care of my new Lexus. More

Always friendly and efficient. I never have to wait long to get an appointment for maintenance. Dealership is clean with plenty of seating. Jason took care of everything. to get an appointment for maintenance. Dealership is clean with plenty of seating. Jason took care of everything. More

Great experience from everyone throughout experience specifically Cody. He put up with my picking and doubtful comments. Made me laugh. Only issue is you need Diet Pepsi in vending machine!!! specifically Cody. He put up with my picking and doubtful comments. Made me laugh. Only issue is you need Diet Pepsi in vending machine!!! More

Stan Gorman, service manager and Andy, shop foreman, are both knowledgeable and can explain in laymen's terms what and why they are recommending whatever for the customer. both knowledgeable and can explain in laymen's terms what and why they are recommending whatever for the customer. More

Gay always does a great job for me. She works with my schedule and is really friendly. I will only bring my car to her. schedule and is really friendly. I will only bring my car to her. More