Herrin-Gear Lexus - Service Center

Gay, my Service Advisor, was very courteous, friendly, and professional in scheduling my SUV for accomplishing two Lexus Recalls work on Monday afternoon. As a result, my wife and I should have a safer and professional in scheduling my SUV for accomplishing two Lexus Recalls work on Monday afternoon. As a result, my wife and I should have a safer road trip to Colorado Springs, CO, in our vehicle next week. More

Excellent visit, the greeting was warm, welcoming and friendly. The work was done in a timely manner, the service was great. Thanks for your time Mr. Summerlin friendly. The work was done in a timely manner, the service was great. Thanks for your time Mr. Summerlin More

Service was GREAT. Al Bouldinis a very knowledge individual when it comes to my need for service. I can always count on him to make sure that everything is completed. individual when it comes to my need for service. I can always count on him to make sure that everything is completed. More

Excellent visit, very timely and professionally handled by the service staff. The greeting by staff was warm and friendly and I was greeted by name. I was very confident that work on my car would be accom by the service staff. The greeting by staff was warm and friendly and I was greeted by name. I was very confident that work on my car would be accomplished . More

Great service, very nice to a loaner car, vehicle was vacuumed and ready earlier than expected. Everything was taken care We are pleased Thanksgiving tiu vacuumed and ready earlier than expected. Everything was taken care We are pleased Thanksgiving tiu More

After driving 2 hours and running into a traffic jam we were informed that they would not change the oil in our vehicle. We would have made it 30 minutes before the shop closed but we were given a firm NO. were informed that they would not change the oil in our vehicle. We would have made it 30 minutes before the shop closed but we were given a firm NO. When I called back to speak to a supervisor I was transferred 3 different times and was not able to speak to anyone. More

Excellent Service This was my second time doing business with Herrin Gear. Coty, my salesperson is wonderful...knowledgeable, professional and kind. When I need service This was my second time doing business with Herrin Gear. Coty, my salesperson is wonderful...knowledgeable, professional and kind. When I need service or buy my next Lexus I'll be back to Herrin Gear. More

Great customer care Thank you for providing great customer care in servicing my vehicle. I can focus on other areas of need without concerns for maintenance or transporta Thank you for providing great customer care in servicing my vehicle. I can focus on other areas of need without concerns for maintenance or transportation. Very Dependable. Thank you More

I did not purchase the car at this dealership, but I have had it serviced there with excellent results. Routine maintenance has been fast and convenient. had it serviced there with excellent results. Routine maintenance has been fast and convenient. More

Uncertain My cover on my vehicle battery was left off which could have cause greater damage but that is no surprise so unprofessional. Every time I get service My cover on my vehicle battery was left off which could have cause greater damage but that is no surprise so unprofessional. Every time I get service for my vehicle I have a incident More