Herrin-Gear Lexus - Service Center

10,000 mile service Very satisfied with the service provided as always. Am always taken good care of, work is done in a timely manner and everyone does there best to assi Very satisfied with the service provided as always. Am always taken good care of, work is done in a timely manner and everyone does there best to assist. More

Lexus New Car Service My service advisor was excellent. She kept me informed of the progress of my service. She made certain snacks and beverages were available. I give he My service advisor was excellent. She kept me informed of the progress of my service. She made certain snacks and beverages were available. I give her The Outstanding! More

Quick and courteous We took our vehicle in for service and an update and everything was completed sooner than expected. The service rep. that we dropped off to and the on We took our vehicle in for service and an update and everything was completed sooner than expected. The service rep. that we dropped off to and the one we picked up from were very accommodating More

excellent again In and out as Josh promised for the update to the GPS system. Fortunately, Matthias was there to help me with my phone to set up voice texting.. Mat In and out as Josh promised for the update to the GPS system. Fortunately, Matthias was there to help me with my phone to set up voice texting.. Matthias is a gentleman and very capable to make any of the electronics work. A valuable representative for sure. More

Great, friendly service. I checked my vehicle in with no wait. It was serviced and ready when promised. I have always enjoyed the service I have received over the many years I checked my vehicle in with no wait. It was serviced and ready when promised. I have always enjoyed the service I have received over the many years I have taken my vehicle to be serviced at Herrin-Gear. More

30,000 service Gay was so friendly. She invited me to have coffee and refreshments. The service was completed early. The only problem was while I was waiting, a v Gay was so friendly. She invited me to have coffee and refreshments. The service was completed early. The only problem was while I was waiting, a very nice salesman, Mark Fortune, saw me looking at the RX350. I went for a test drive and was sold on the car. The next day I bought it. Excellent service and sales. More

Got in on time and service was done quickly. Mr. Watts answered all my questions nicely. Nothing more to say. All went well for me. answered all my questions nicely. Nothing more to say. All went well for me. More

Always great service. Prompt and professional. The entire department is top notch! They provide loaner vehicles and wash your vehicle before they return it to you! entire department is top notch! They provide loaner vehicles and wash your vehicle before they return it to you! More

Recall on Passenger Side Airbag I waited for my vehicle. Dealership provided refreshments while I waited which were appreciated. It did take a little longer than anticipated but wa I waited for my vehicle. Dealership provided refreshments while I waited which were appreciated. It did take a little longer than anticipated but waiting area was comfortable and employees courteous. More

I was very last minute before they closed due to a battery issue. Gay went above and beyond to ensure that my car was ready in a short period of time. She was great!! battery issue. Gay went above and beyond to ensure that my car was ready in a short period of time. She was great!! More