Herrin-Gear Lexus - Service Center

Trouble Shooting The service department alerted me to the day the specific service technician would be in Jackson so I could bring my car in. He saw my car immediatel The service department alerted me to the day the specific service technician would be in Jackson so I could bring my car in. He saw my car immediately and did not have to wait. More

Thank you Herrin- Gear Lexus Great customer service, friendly and professional service. The service representative made everything easy and made sure we were comfortable while wa Great customer service, friendly and professional service. The service representative made everything easy and made sure we were comfortable while waiting. Thank you Herrin- Gear. More

Great Customer Care Brought my 2016 Lexus IS200t in for a check of my A/C system. Customer care was good and received a loaner car until they could check my car. Brought my 2016 Lexus IS200t in for a check of my A/C system. Customer care was good and received a loaner car until they could check my car. More

Service Gay Lunardini did an excellent job communicating about Lexus standing behind their commitment to quality. I decided to never buy another Lexus until Gay Lunardini did an excellent job communicating about Lexus standing behind their commitment to quality. I decided to never buy another Lexus until I got the great news that Lexus was replacing the faulty door panels, console and dash. I’m on my 3rd Lexus and will now buy my 4th when it’s time for a new car. More

Considerate and efficient I went to the dealership to have the 100 thousand mile service done and expecting to make an appointment in the future for this and Amy asked if I wan I went to the dealership to have the 100 thousand mile service done and expecting to make an appointment in the future for this and Amy asked if I wanted to have it done immediately. I was provided a very nice donor vehicle and given the freedom to attend to my personal responsibilities while my vehicle was serviced. The entire process which I was expecting to be a lot more time consuming was brief and I can now take that off my need to have done list. More

Quick oil change at the date and time I requested! Gay did a great job contacting me back about the date and time I wanted to come in. Once there, my service was completed quickly. Gay did a great job contacting me back about the date and time I wanted to come in. Once there, my service was completed quickly. More

Efficient and thorough. The entire experience was efficient, thorough, and pleasant. Everything was handled in a timely manner. Gay was a wonderful representative of your com The entire experience was efficient, thorough, and pleasant. Everything was handled in a timely manner. Gay was a wonderful representative of your company and its service. More

Gay L. is the best repot Herrin Gear. This is my second Lexus from Herrin Gear and I will return again because of the salesman and Gay in service. I have recommended both to many of my fri This is my second Lexus from Herrin Gear and I will return again because of the salesman and Gay in service. I have recommended both to many of my friends. More

Positive Experience Christine made the experience quick and easy, which took my concerns away about time and being able to make my appointments of the day. Therefore mak Christine made the experience quick and easy, which took my concerns away about time and being able to make my appointments of the day. Therefore making the experience positive! More

Great service experience. Stan made the experience quick and easy...a true gentleman!!! We were in and out within an hour. There was no waiting upon arrival. Great job!!! Stan made the experience quick and easy...a true gentleman!!! We were in and out within an hour. There was no waiting upon arrival. Great job!!! More