Herrin-Gear Lexus - Service Center
Jackson, MS

443 Reviews of Herrin-Gear Lexus - Service Center
115,000 Mile Service Service was prompt and thorough. Can't say enough good things about Al Bouldin. He is knowledgeable and helpful, and will be my go to person from no Service was prompt and thorough. Can't say enough good things about Al Bouldin. He is knowledgeable and helpful, and will be my go to person from now on. More
Service was quick and people were nice Gay Lunardini was helpful and efficient as always. The service was quick and done correctly. Everyone seemed happy and helpful. The waiting area wa Gay Lunardini was helpful and efficient as always. The service was quick and done correctly. Everyone seemed happy and helpful. The waiting area was nice and clean. My only complaint would be that it was hot in the waiting room. Other than that, everything was great. More
20,000 mile service This was a regular service visit. As always Gay was excellent in helping explaining what was needed, all with the most pleasant attitude. I all way This was a regular service visit. As always Gay was excellent in helping explaining what was needed, all with the most pleasant attitude. I all ways chose her to schedule service appointments. More
Service work was excellent! The time delay from scheduled appointment to completion was excessive. Not enough service technicians were available that day. Reducing the number The time delay from scheduled appointment to completion was excessive. Not enough service technicians were available that day. Reducing the number of scheduled appointments available for that day would have been a good idea! Thanks More
Great experience Gay L., did a excellent job of describing what my problem was and why it needed to be repaired. Thank you Gay! I will recommend Lexus service Gay L., did a excellent job of describing what my problem was and why it needed to be repaired. Thank you Gay! I will recommend Lexus service More
Extremely pleased with Stan and his customer service It is nice to deal with have a service team that cares- 5 stars for Stan and his service department - He is so willinging to accommodate with all of It is nice to deal with have a service team that cares- 5 stars for Stan and his service department - He is so willinging to accommodate with all of the problems - More
Repair work Great customer service - The service consultant and the service techs provided quick and friendly results. The visit exceeded my expectations. I rec Great customer service - The service consultant and the service techs provided quick and friendly results. The visit exceeded my expectations. I recommend this car dealership. More
Service department The service department always does an excellent job. They schedule my appointment around me schedule and provide me with a loaner car so that there is The service department always does an excellent job. They schedule my appointment around me schedule and provide me with a loaner car so that there is no inconvenience for me. Plus, they are always quick and finish in a timely manner. More
Maintenance Brennan was exceptional. He provided me with a loaner last minute, and made sure to listen to my requests upon arrival and have all of my questions an Brennan was exceptional. He provided me with a loaner last minute, and made sure to listen to my requests upon arrival and have all of my questions answered at pick up. He also called me to make sure I wanted additional maintenance, which the maintenance crew suggested. He had my car finished quickly and was above standard. More
Great follow through and delivery of tire purchase There were a few missteps and miscommunication at first but the manager Stan got it all straightened out. Will continue to use them for all of our ser There were a few missteps and miscommunication at first but the manager Stan got it all straightened out. Will continue to use them for all of our service needs. More