Back

Herrin-Gear Lexus - Service Center

Jackson, MS

not yet
rated
443 Reviews

443 Reviews of Herrin-Gear Lexus - Service Center

Sort by
May 16, 2019

115,000 Mile Service Service was prompt and thorough. Can't say enough good things about Al Bouldin. He is knowledgeable and helpful, and will be my go to person from no More

by ShannonMcKee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bouldin
May 16, 2019

Service was quick and people were nice Gay Lunardini was helpful and efficient as always. The service was quick and done correctly. Everyone seemed happy and helpful. The waiting area wa More

by christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay Lunardini
May 14, 2019

20,000 mile service This was a regular service visit. As always Gay was excellent in helping explaining what was needed, all with the most pleasant attitude. I all way More

by RXguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay Lunardini
May 07, 2019

Service work was excellent! The time delay from scheduled appointment to completion was excessive. Not enough service technicians were available that day. Reducing the number More

by 1970T/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina and ? (couldn't read)
May 05, 2019

Great experience Gay L., did a excellent job of describing what my problem was and why it needed to be repaired. Thank you Gay! I will recommend Lexus service More

by stirgus, jim 758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay L.
May 02, 2019

Extremely pleased with Stan and his customer service It is nice to deal with have a service team that cares- 5 stars for Stan and his service department - He is so willinging to accommodate with all of More

by Jxwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Gorman
May 01, 2019

Repair work Great customer service - The service consultant and the service techs provided quick and friendly results. The visit exceeded my expectations. I rec More

by customerjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay and Andie
April 29, 2019

Service department The service department always does an excellent job. They schedule my appointment around me schedule and provide me with a loaner car so that there is More

by Lchaplain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean and all service assistants
April 29, 2019

Maintenance Brennan was exceptional. He provided me with a loaner last minute, and made sure to listen to my requests upon arrival and have all of my questions an More

by mhthames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan
April 28, 2019

Great follow through and delivery of tire purchase There were a few missteps and miscommunication at first but the manager Stan got it all straightened out. Will continue to use them for all of our ser More

by JREvans122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
StannGorman
...
20
...