Herrin-Gear Lexus - Service Center

Maintenance Excellent service, friendliness, and timing. Would recommend to any Lexus owner having service done. Gay was able to fit me in so that my car could be Excellent service, friendliness, and timing. Would recommend to any Lexus owner having service done. Gay was able to fit me in so that my car could be serviced before I went out of town. More

50,000 mile service Gay Lunardini is always so pleasant and helpful when I need to have my Lexus serviced. I love my Lexus and always recommend Gay and Herrin-Gear! Gay Lunardini is always so pleasant and helpful when I need to have my Lexus serviced. I love my Lexus and always recommend Gay and Herrin-Gear! More

Great experience with Herrin Gear Lexus Service rep was friendly and informative. Service was efficient. Waiting area was comfortable, clean and well-stocked. I was able to work comfortably Service rep was friendly and informative. Service was efficient. Waiting area was comfortable, clean and well-stocked. I was able to work comfortably while waiting. More

Excellent Customer Service Herrin-Gear Lexus in Jackson, MS should be given 10 stars for Excellence in Customer Service. Josh was extremely accommodating, listening to my conce Herrin-Gear Lexus in Jackson, MS should be given 10 stars for Excellence in Customer Service. Josh was extremely accommodating, listening to my concerns and finding solutions. I would not hesitate to use Herrin-Gear Lexus for all my automotive needs. All the work was completed in the estimated time. More

Bad Battery Gay helped me get a new battery this past Saturday so that I could get my LS430 back up and going! Gay is always pleasant and helpful when I need ser Gay helped me get a new battery this past Saturday so that I could get my LS430 back up and going! Gay is always pleasant and helpful when I need service! More

Gay takes care of us! Gay Lunardini is always so helpful with any concern we have with o7r LS500. She worked us in Saturday Morning to do a little checkup before we take a Gay Lunardini is always so helpful with any concern we have with o7r LS500. She worked us in Saturday Morning to do a little checkup before we take a long driving trip, . She offered us a loaner, but we decided t9 wait. Everyone at the dealership was so friendly and hospitable. It was a pleasant couple of hours. More

Last minute Oil Change Stopped by without an appointment and requested an oil change. Gaye got right on it and I was out of there in about an hour. Stopped by without an appointment and requested an oil change. Gaye got right on it and I was out of there in about an hour. More

Repair The service rep, Al, was more than helpful and made certain I had a loaner vehicle. He made this a good experience. This kind of service is why I wi The service rep, Al, was more than helpful and made certain I had a loaner vehicle. He made this a good experience. This kind of service is why I will always buy Lexus. More

Prompt courteous service and response to recall notice Service people treat you like you’re a celebrity! Friendly and accommodating. Very positive experience. Even when they are busy with other customers, Service people treat you like you’re a celebrity! Friendly and accommodating. Very positive experience. Even when they are busy with other customers, they make you comfortable with assurance of appropriate apologies for any possible inconvenience. More

Service center experience was great. Overall, the service visit was great. The service consultant was very nice and east to work with. I will recommend Herrin-Gear Lexus to friends. Overall, the service visit was great. The service consultant was very nice and east to work with. I will recommend Herrin-Gear Lexus to friends. More