Herrin-Gear Lexus - Service Center

Outstanding Service! I’ve been here to this dealership a couple of times now and each time I’m impressed with the level of professionalism and attention to detail that the I’ve been here to this dealership a couple of times now and each time I’m impressed with the level of professionalism and attention to detail that they provide. I’m really thankful for Mr. Hallman who takes his time out to explain everything to me ensuring that I understand. I really appreciate that. I don’t feel rushed at all and I truly feel like all his attention is undivided when he’s helping me with my concerns. Keep up the outstanding service! More

Excellent service. Mine was a routine visit for 15,000 mile check up. Service was prompt and professional. I feel like my car is getting the best service possible.. Mine was a routine visit for 15,000 mile check up. Service was prompt and professional. I feel like my car is getting the best service possible.. More

Great experience! Thanks to the mechanic for the detailed explanation of the problem identified with my car. He pinpointed the exact location and I was able get a true Thanks to the mechanic for the detailed explanation of the problem identified with my car. He pinpointed the exact location and I was able get a true visual of the problem. Gay was very helpful also. More

October Service 2007 400h I have used the service at Herr Gear Lexus for all services on my 2007 Lexus RX 400h since purchasing it new. Service department professional and acc I have used the service at Herr Gear Lexus for all services on my 2007 Lexus RX 400h since purchasing it new. Service department professional and accommodating. More

Service The service center is very efficient. I also really appreciate that they provide me with a courtesy car for the day. Gay is always nice and helpful. The service center is very efficient. I also really appreciate that they provide me with a courtesy car for the day. Gay is always nice and helpful. More

Quick and efficient I had a noon meeting and they were able to get my service completed with time to spare. They even washed the car for me. I had a noon meeting and they were able to get my service completed with time to spare. They even washed the car for me. More

Service It was very quick and easy from leaving vehicle and picking it back up. They seemed to have a good flow. Hope next experience is just as good. It was very quick and easy from leaving vehicle and picking it back up. They seemed to have a good flow. Hope next experience is just as good. More

Top notch service Quick services and great hospitality lobby while you wait. Everyone so eager to assist you. Clean and friendly environment, reasonable prices to have Quick services and great hospitality lobby while you wait. Everyone so eager to assist you. Clean and friendly environment, reasonable prices to have your car serviced. More

Excellent service The staff was very friendly. Excellent customer service. I travel from 2 1/2 hours away so the timeliness of service was greatly appreciated. I highly The staff was very friendly. Excellent customer service. I travel from 2 1/2 hours away so the timeliness of service was greatly appreciated. I highly recommend this Lexus dealership. More

Loaner Car Glad my consultant gave me a loaner car to get around while my car was in the shop. Part had to be ordered from another place Glad my consultant gave me a loaner car to get around while my car was in the shop. Part had to be ordered from another place More