Herrin-Gear Lexus - Service Center

Excellent service People ask why I take my car to the dealership “for just an oil change.” It’s not about an oil change. Its about excellent service, and customer care People ask why I take my car to the dealership “for just an oil change.” It’s not about an oil change. Its about excellent service, and customer care. It’s a trust between the service advisor, service manager, and the customer. I don’t trust my vehicle to just anyone, especially When I’m on the road a lot. Thank you Stan and Gay for always taking care of all my auto needs. Y’all ROCK!!!!! More

Gay was great Very good. Like comp car wash all went well for replacing 2 new tires. Loaner car was nice and very very appreciated. Waiting room mice Very good. Like comp car wash all went well for replacing 2 new tires. Loaner car was nice and very very appreciated. Waiting room mice More

Excellent Service The staff made the experience most pleasing from start to finish. Couldn't ask for better people to work with. The repair was completed faster t The staff made the experience most pleasing from start to finish. Couldn't ask for better people to work with. The repair was completed faster than expected. More

new battery install @ 4pm squeezed me in an already full schedule for the day. very quick, efficient, and friendly staff helped me get in and out of there quickly. thanks squeezed me in an already full schedule for the day. very quick, efficient, and friendly staff helped me get in and out of there quickly. thanks More

Great service I have always gotten great service from Mr. Bouldin He is very aware of my busy schedule and works accordingly. I have been geeking my car serviced t I have always gotten great service from Mr. Bouldin He is very aware of my busy schedule and works accordingly. I have been geeking my car serviced there for 4 years and I always get the same great service More

Repair on interior console Great service. Very friendly, efficient and capable staff. Enjoyed waiting area- refreshments and NO TV on!!! Wonderful to be able to work while I w Great service. Very friendly, efficient and capable staff. Enjoyed waiting area- refreshments and NO TV on!!! Wonderful to be able to work while I waited!! More

Professional service I always get quick service when needed. Quote me price before service is performed. Clean facility and snacks and water available for customers while I always get quick service when needed. Quote me price before service is performed. Clean facility and snacks and water available for customers while waiting. More

Great Service. Went in for 30,000 mile service. Made service appointment with Gay and when I got there she knew my name, checked me in quickly, and had me out with Went in for 30,000 mile service. Made service appointment with Gay and when I got there she knew my name, checked me in quickly, and had me out with a loaner fairly quickly. Same experience when I picked up my vehicle. More

Excellent, friendly, efficient. Gay is always helpful, friendly, efficient, and a pleasure to work with. The service dept does a great job, too. I love having a clean car when I le Gay is always helpful, friendly, efficient, and a pleasure to work with. The service dept does a great job, too. I love having a clean car when I leave the dealership. More

Extremely accommodating We took our LS500 in for its10,000 mile service and to check a gear problem we were having. As usual, Gay was her accomodating and cheerful self. St We took our LS500 in for its10,000 mile service and to check a gear problem we were having. As usual, Gay was her accomodating and cheerful self. Stan got involved because of the gear question. He gave us a loaner overnight and drove our car himself to try to isolate and resolve the problem. Everyone involved was extremely helpful. More