Herrin-Gear Lexus - Service Center

Great We were told it would be 2 hours for our visit. It took an hour and a half. Josh received my call and welcomed me by name when I arrived. We were told it would be 2 hours for our visit. It took an hour and a half. Josh received my call and welcomed me by name when I arrived. More

Oil change I had no wait time They assisted me immediately when I drove up and directed me to the person who I needed to see in the office. Very professional I had no wait time They assisted me immediately when I drove up and directed me to the person who I needed to see in the office. Very professional workers on staff. More

10,000 mile service. I had my complimentary 10,000 mile service. It was fast and painless. Josh received my call and welcomed me by name when I arrived. Thanks Josh! I had my complimentary 10,000 mile service. It was fast and painless. Josh received my call and welcomed me by name when I arrived. Thanks Josh! Job well done. More

Always a pleasant experience Stan is always so friendly and accommodating. Nobody likes spending money on car repairs but it’s so much better with people you can trust. Andy is th Stan is always so friendly and accommodating. Nobody likes spending money on car repairs but it’s so much better with people you can trust. Andy is the best mechanic you’ll ever have! More

Vehicle repaired by service center. Herrin Gear Lexus has always taken good care of me in my service needs and repairing my vehicle. They have gone out of their way to accommodate me on Herrin Gear Lexus has always taken good care of me in my service needs and repairing my vehicle. They have gone out of their way to accommodate me on my visits. More

Oil change and tire rotation Everyone is always so nice and accommodating. This was just a routine “check up” and the service center was very speedy. Had me in & out in no time. P Everyone is always so nice and accommodating. This was just a routine “check up” and the service center was very speedy. Had me in & out in no time. Proud to be a Lexus owner!! More

Repair of Road Clutter Dammage in Undercarriage of My 2015 R My damaged vehicle was repaired in a short period of time. Al Bouldin, your service representative, handled my service problem in a very courteous, p My damaged vehicle was repaired in a short period of time. Al Bouldin, your service representative, handled my service problem in a very courteous, professional, and timely manner. More

Premier Service Service representative Gay Lunardini, is always so helpful and pleasant. The car is always returned clean. They are good about calling if there is an Service representative Gay Lunardini, is always so helpful and pleasant. The car is always returned clean. They are good about calling if there is an additional charge and when your car is ready. More

Excellent Service at Herrin-Gear Lexus Josh Watts is a highly qualified Service and customer service man. He provided all the answers to my questions, giving clear and understandable recom Josh Watts is a highly qualified Service and customer service man. He provided all the answers to my questions, giving clear and understandable recommendations. I appreciate his excellent help and the service team at Herrin-Gear Lexus. They are the best! More

Remote for car Exceptional service by Brett. ACare handled with care. Will definitely bring my car back and ask for Brett with each visit. I have no complaints. Than Exceptional service by Brett. ACare handled with care. Will definitely bring my car back and ask for Brett with each visit. I have no complaints. Thank you. More