Herrin-Gear Lexus - Service Center

Learned a lot about my new Lexus, The Staff was very helpful, Made sure my concerns were taken care of, for this I am very thankful.Hopefully my future visits will be as satisfying as The Staff was very helpful, Made sure my concerns were taken care of, for this I am very thankful.Hopefully my future visits will be as satisfying as this one. More

Now That's SERVICE Always a professional and helpful team. Received notification of a recall on my car. Contacted Herrin Gear. Recall was addressed as stated and servic Always a professional and helpful team. Received notification of a recall on my car. Contacted Herrin Gear. Recall was addressed as stated and service completed within a day as promised. THANKS-- More

Quick & Easy Such a great experience. Was able to schedule my appointment via email. Everything was quick and easy from setting up the appointment to having my car Such a great experience. Was able to schedule my appointment via email. Everything was quick and easy from setting up the appointment to having my car serviced. My service guy was available and ready for me when I arrived. More

Professional....Great Service! 👍 Lexus Herrin Gear Is The Best!!!! Great professional service. Gay is extremely concerned and knowledgeable of all service needs. Customer Time is of Lexus Herrin Gear Is The Best!!!! Great professional service. Gay is extremely concerned and knowledgeable of all service needs. Customer Time is of great importance.....and my experience has been good. Very Satisfied. More

Excellent. I gave the rating because customer service was excellent. I was late but the rep was so accommodating and understanding. I highly recommend to friends I gave the rating because customer service was excellent. I was late but the rep was so accommodating and understanding. I highly recommend to friends. More

Service Gay and the staff at Lexus are always friendly and the best when it comes to taking care of me as a customer and my wife’s car known as Eleanor! G Gay and the staff at Lexus are always friendly and the best when it comes to taking care of me as a customer and my wife’s car known as Eleanor! Great job as always! More

Always excellent with Gaye and Stan. It’s always a pleasant experience with My service representative Gaye and the service manager Stan. I can not thank them enough for a job well done an It’s always a pleasant experience with My service representative Gaye and the service manager Stan. I can not thank them enough for a job well done and the personal care both give. Both are outstanding employees. More

Service Review Gay was very accommodating in getting service . She was also very friendly. My car was also cleaned nicely on the outside. Thank you for your help. Gay was very accommodating in getting service . She was also very friendly. My car was also cleaned nicely on the outside. Thank you for your help. More

Airbag recall and it was replaced. Timely repair and call when completed. Call vacuumed and excellent service time. Staff was friendly and professional. Serv recall and it was replaced. Timely repair and call when completed. Call vacuumed and excellent service time. Staff was friendly and professional. Service area was clean and orderly. More

Brakes Not Needed Gay was an excellent sells representative. I thought I needed brakes, but a thorough review determined I only needed an oil change. The honesty of t Gay was an excellent sells representative. I thought I needed brakes, but a thorough review determined I only needed an oil change. The honesty of the Herrin-Gear Lexus' staff saved me money for the holidays! More