Herrin-Gear Lexus - Service Center

Great customer service Stan and his team truly understand the meaning of courtesy. We were in and out with a loaner car in less then 5 minutes! Everyone was very helpful and Stan and his team truly understand the meaning of courtesy. We were in and out with a loaner car in less then 5 minutes! Everyone was very helpful and kind. More

WOW! Replaced 10 year old dash pad under warranty. PERFECT! 2006 RX330 only took a little over one day to replace dash. Delivered to me spotless and all works like new. I'm very satisfied with Herrin-Gear Lexus 2006 RX330 only took a little over one day to replace dash. Delivered to me spotless and all works like new. I'm very satisfied with Herrin-Gear Lexus More

Satisfied customer Herrin Gear provided me with a rental car while my SUV was being serviced. Now I appreciate that but maybe the next time, the vehicle could already b Herrin Gear provided me with a rental car while my SUV was being serviced. Now I appreciate that but maybe the next time, the vehicle could already be at Lexus. Enterprise came and picked me up and I had to fill out all the paperwork. More

Great Efficiency & Customer Service The entire service process was efficient; from setting up the appointment to completion of the maintenance. Everything went smoothly. Each of the serv The entire service process was efficient; from setting up the appointment to completion of the maintenance. Everything went smoothly. Each of the service dept personnel I encountered were kind and seemed to work very well together; particularly assisting customers while their assigned service rep was busy helping another customer. Great teamwork! More

Efficient service I had my car in for a regular service. It all went smoothly. I was able to have a loaner which is always nice. The service was performed in a timely m I had my car in for a regular service. It all went smoothly. I was able to have a loaner which is always nice. The service was performed in a timely manner. More

GREAT AND PAINLESS Service was polite and very helpful, and quick as well. I couldn't ask for anything more. They supplied a loaner vehicle and even wash our vehicle. I Service was polite and very helpful, and quick as well. I couldn't ask for anything more. They supplied a loaner vehicle and even wash our vehicle. I feel very confident in their ability to service my Lexus. More

Service was great, timely. Professional. They gave me a loaner car and it was so helpful. Great communication as well. Would recommend to anyone! Treme was great, timely. Professional. They gave me a loaner car and it was so helpful. Great communication as well. Would recommend to anyone! Tremendous customer service. More

60,000 mile service Al Bouldin took care of me efficiently and, even though it was a $968 exercise, I left feeling I got my monies worth. You guys do a good job on the se Al Bouldin took care of me efficiently and, even though it was a $968 exercise, I left feeling I got my monies worth. You guys do a good job on the service side. More

Exceptional Service I cant say enough how pleased I have always been (each time) Ive taken my car to Herrin Gear Lexus. The staff are very helpful and James in Service Dp I cant say enough how pleased I have always been (each time) Ive taken my car to Herrin Gear Lexus. The staff are very helpful and James in Service Dpt is incredibly professional and always on top of the issue. You cant find a better Service Dpt manager than James! More

Top-notch I was able to easily call in and schedule a service appointment, and the team was ready for me when I arrived. Brett was very friendly and helpful, an I was able to easily call in and schedule a service appointment, and the team was ready for me when I arrived. Brett was very friendly and helpful, and provided quick and efficient service. I was provided with a loaner vehicle, which made things a lot easier for me. The service was completed quickly, and my car was clean and ready when I arrived to pick it up. Great overall experience...very professional. More