Herrin-Gear Lexus - Service Center

Excellent Mr. Al is the absolute best service advisor ever. I highly recommend him to everyone who has a Lexus. He is very knowledgeable and professional. Mr. Al is the absolute best service advisor ever. I highly recommend him to everyone who has a Lexus. He is very knowledgeable and professional. More

Good experience Gay is a very nice and helpful employee...She always makes sure I am well taken care of. Couldn't have asked for better service. Gay is a very nice and helpful employee...She always makes sure I am well taken care of. Couldn't have asked for better service. More

Good experience Our Lexus RX450h needed an alignment. The staff was very helpful and kept us informed on the status of our vehicle. Gay was great. They have a comfort Our Lexus RX450h needed an alignment. The staff was very helpful and kept us informed on the status of our vehicle. Gay was great. They have a comfortable waiting area with coffee, tea, and snacks. We would definitely use their service department again. More

Good review Problem presented. Options were given for correction in a timely manner. Couldn't not have asked for better service. I continue to use Herrin-Gear f Problem presented. Options were given for correction in a timely manner. Couldn't not have asked for better service. I continue to use Herrin-Gear for my Lexus. More

Very good as always I always appreciate the friendly and accommodating service. The service person generally seems to try to get me the best deal possible. It's very help I always appreciate the friendly and accommodating service. The service person generally seems to try to get me the best deal possible. It's very helpful to receive a loaner vehicle and the staff appears sensitive to my time constraints and busy schedule. Rebecca and Stan always treat me with respect and try to make me feel at home. So far, the repair work has been spent on with no need for return visits. Also, Andy Schaub is the absolute best. Thanks. More

Outstanding Service I have purchased 3 Lexus vehicles from Herrin Gear over the years. Gay Lunardini has always taken care of my needs and concerns. Your Service Depart I have purchased 3 Lexus vehicles from Herrin Gear over the years. Gay Lunardini has always taken care of my needs and concerns. Your Service Department always has serviced or fixed the same day as brought More

Herrin-Gear is always in GEAR for me Besides the fact I know without a doubt I am in good trustworthy hands when I bring my Lexus to be serviced, I just like to hang out with the wonderf Besides the fact I know without a doubt I am in good trustworthy hands when I bring my Lexus to be serviced, I just like to hang out with the wonderful professional staff they have. More

Good Service My wife and I have 2 Lexus vehicles, so it seems I am here all the time for services. The service crew and advisors takes pride in their job and hav My wife and I have 2 Lexus vehicles, so it seems I am here all the time for services. The service crew and advisors takes pride in their job and have made all my visits a pleasure. More

Excellent service I really needed an oil change/service, but I didn't make an appointment. I was off work and decided to drop in to see if I could be seen. Al Bolden wa I really needed an oil change/service, but I didn't make an appointment. I was off work and decided to drop in to see if I could be seen. Al Bolden walked outside to offer help. The service center was very busy, and there were a lot of cars waiting to be serviced. He assured me that I could definitely be serviced that day in a timely manner. I was so appreciative of the hospitality offered in the waiting area. More

Routine maintenance Fast friendly service. Laren was a pleasure to work with. She went above expectations to assure that my car was repaired to my satisfaction. Will ask Fast friendly service. Laren was a pleasure to work with. She went above expectations to assure that my car was repaired to my satisfaction. Will ask for her in the future. More