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Herrin-Gear Lexus - Service Center

Jackson, MS

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443 Reviews

443 Reviews of Herrin-Gear Lexus - Service Center

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September 09, 2021

Gay, set up everything for me, and always follows through. Great service is one of the reasons I always buy a Lexus. I know I can set my appointment in advance and get a loaner car. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrill Lynch
September 04, 2021

Josh was Awesome! Repair techs were kind and knowledgeable. Waiting area was nice. Just an overall good experience and wait time was not long at all. More

by rabailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 02, 2021

Everyone was polite and gave me all the facts on the work being done. Work was done on a timely basis and car was done before the scheduled time More

by Garybconley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al B. Service dept
August 23, 2021

Service was very professional. I didn’t wait a long time. Very satisfied customer. Thanks More

by Noblesbrooks@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
August 18, 2021

The service staff are very professional. The service team completes the servicing timely and are highly skilled. More

by Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
August 17, 2021

Gay was very nice. She kept me updated on everything they were doing to my car. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay Lunardini
August 15, 2021

Easily accessible, great service; very timely; representative was very helpful. I will most likely be purchasing another Lexus in the future. I have never had better car service before. More

by Rmc1985
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Watts
August 14, 2021

This was my first time dealing with Al Bouldin , I have had dealing with other service advisors and service was good but Al goes over and beyond to make your visit pleasant.. He was friendly and very helpf More

by Popcorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bouldin
August 08, 2021

Stan and entire staff are great to do business with! More

by haddenrobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine and Andy
August 07, 2021

I contacted the sales person about a few cosmetics problems. He was helpful and I brought the vehicle back and the service rep took care of it within 15 minutes. I was very please with Mark Fortune an More

by prew574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fortune and Jason
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