Herrin-Gear Lexus - Service Center

My visit was good my car was in and out in less time than we had allowed for good experience will be going’s back for service we had allowed for good experience will be going’s back for service More

Mr. Bouldan was very professional. He answered all questions and I am satisfied with the service department. I am also satisfied with someone calling to follow up with my visit. questions and I am satisfied with the service department. I am also satisfied with someone calling to follow up with my visit. More

Gay was wonderful. The waiting time was very short! I will always bring my car here because everyone here is very nice and will make sure you get in and out. will always bring my car here because everyone here is very nice and will make sure you get in and out. More

Gay greeted me very quickly and was very efficient with checking me in for my oil change and tire rotation. She gave me an estimate on time as I was waiting for this service. It was ready before the esti checking me in for my oil change and tire rotation. She gave me an estimate on time as I was waiting for this service. It was ready before the estimated time that she gave me. Very happy with this service visit at Herring Gear Lexus. More

Al Bouldin was absolutely wonderful. But of course he always is. I have 3 recalls on my vehicle and he went ahead and ordered my part. always is. I have 3 recalls on my vehicle and he went ahead and ordered my part. More

Finally was able to get the free car wash during the service visit after about 2-3 years of the car wash being out of service! service visit after about 2-3 years of the car wash being out of service! More

Service from representative, Gay Lunardini, was professional and courteous. Was aware of meeting my time constraint and checked the progress and kept me informed. Very positive! professional and courteous. Was aware of meeting my time constraint and checked the progress and kept me informed. Very positive! More

The service received from Al Boldin professional and courtesy. The ability to schedule the appointment online was easy to use. No issues since oil change. courtesy. The ability to schedule the appointment online was easy to use. No issues since oil change. More

The service from the representative (Gay Lunardini) was excellent. She was friendly, courteous and kept us up to date on the status of the service. However, the loaner vehicle provided was not thoroughly excellent. She was friendly, courteous and kept us up to date on the status of the service. However, the loaner vehicle provided was not thoroughly cleaned and sanitized More

The customer service was great. Plus, the availability to book an appointment on line makes the process so much easier. I have not been to the dealership for service in awhile but I will definitely come bac book an appointment on line makes the process so much easier. I have not been to the dealership for service in awhile but I will definitely come back. More