
Herrnstein Hyundai, Inc.
Chillicothe, OH
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1,043 Reviews of Herrnstein Hyundai, Inc.
Great customer service over all! Sam helped us in July when we showed interest in the Palisade. We waited, and wanted to take our time in deciding. Sam messaged us on 9/29 stating a Sam helped us in July when we showed interest in the Palisade. We waited, and wanted to take our time in deciding. Sam messaged us on 9/29 stating a new palisade xrt was on the lot. We waited until 9/30 to come in and messaged him. Unfortunately Sam had the day off but Jr helped and the process from the beginning in July until purchasing the vehicle yesterday was great! Thank you Sam and Jr for excellent customer service! More
The staff very friendly and courteous, They called me by name. The work was completed in a timely manner. I have recommended Herrnstein to family and friends name. The work was completed in a timely manner. I have recommended Herrnstein to family and friends More
Always a good experience. Everyone is friendly and helpful. I have bought 3 vehicles from this dealership and plan on going back if I need to buy another. Everyone is friendly and helpful. I have bought 3 vehicles from this dealership and plan on going back if I need to buy another. More
Excellent team! Financing was very smooth and sales professional was great too. We love it and will recommend to others. Financing was very smooth and sales professional was great too. We love it and will recommend to others. More
Always friendly service. Beautiful and clean dealership. Appointments are convenient and always done on time. Will consider this location for future purchases. Beautiful and clean dealership. Appointments are convenient and always done on time. Will consider this location for future purchases. More
Had a good time during an expensive and often stressful vehicle shopping adventure. Our salesman was great and I cannot remember the name of that young man but thank you so much for a complete sales pack vehicle shopping adventure. Our salesman was great and I cannot remember the name of that young man but thank you so much for a complete sales package. First time we purchased at the same location in back to back new vehicle buys. Counting on this engine after dealing with the 2015 six cylinder that was pretty good in performance but just didn’t last. More
It was the first time I had been there after it was remolded. I had excellent service. Adam greeted me and took my info. And directed me to the waiting area. Came and explained a recall that was due. A remolded. I had excellent service. Adam greeted me and took my info. And directed me to the waiting area. Came and explained a recall that was due. And in know time they were finished. It was Perfect!! More
Was supposed to get 3 free oil changes with my car. My car notified me I needed one (the mechanic programmed it) so I called to schedule the appointment. I asked the person helping me on the phone if My car notified me I needed one (the mechanic programmed it) so I called to schedule the appointment. I asked the person helping me on the phone if it would be covered under the free oil changes and they assured me that it was. I show up the day of my oil change and I end up having to pay for it. I took off early from work and drove an hour out of my way because their mechanic and receptionist both misinformed of when I needed to come in. I don't appreciate being lied to and my time being wasted. More
Everyone was so nice and polite and helpful. They knew what I could afford and worked hard to find me the right car. I absolutely love the car! It was the easiest car buying experience I’ve ever They knew what I could afford and worked hard to find me the right car. I absolutely love the car! It was the easiest car buying experience I’ve ever had. Would highly recommend and will be returning in the future! More