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Herson's Honda

Rockville, MD

4.7
1,897 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,897 Reviews of Herson's Honda

April 11, 2016

Excellent Service - Carl Salazar Carl provided outstanding customer service. He explained my Honda Accord Wagon issue in language I could understand. Carl made sure my part was More

by marveleise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Apr 12, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad we were able to help repair your Accord wagon! Those are rare!

April 10, 2016

Herson's Honda The car is 16 years old and running well! That tells me we are getting very good service at Herson's Honda. I worked with Rose Byrd for the first ti More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2016 -

Herson's Honda responded

Thank you for the great review! It's our pleasure to help keep your 16 year old Honda running great! Happy Driving!

April 10, 2016

Regular Service To the point, I was in and out. Did not wait long at all. Thank you for making it easy, Weston. Keep up the great service. More

by Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Apr 12, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate the feedback!

April 10, 2016

customer service This is the first time i met rose to help me when I brought my car for the service , she was very professional detailed update step by step, friendly, More

by stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2016 -

Herson's Honda responded

Thank you for the great review! We can definitely have Rose assist you during your next visit!

April 09, 2016

Great Service and customer care. I went to Herson's with my car when I need assistance with my car. Warner DeLeon was polite and of great help by informing me every step of the way wh More

by RodneyK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Warner DeLeon
Apr 12, 2016 -

Herson's Honda responded

Thank you for the great review!

April 09, 2016

B-12 service done I had a B-12 service done on my Honda Cr-v. I was treated well and the employees were friendly. I wasn't waiting for my car, and my car was done fas More

by Tadyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 11, 2016 -

Herson's Honda responded

Thank you for the great review!

April 08, 2016

KUDOS TO rOSE I work with Rose for many years. She is the nicest person to deal with. Always pleasant and accommodating. She goes out of her way to please. She is More

by TOM FULOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 11, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate the kind words and agree that Rose is a real asset to our team!

April 08, 2016

dead battery We always work with Rose... I choose her to be our regular go to person after watching her work with others ...she is amazing....top notch customer s More

by hondarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Apr 11, 2016 -

Herson's Honda responded

Thank you for the wonderful review! Rose truly is an asset to our team and we appreciate the kind words!

April 08, 2016

happy with honda Needed a B12 service withing a certain period of time and Anna was able to accommodate me. Carlos was my service rep. and he was informative, texted More

by scottishlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Apr 11, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your feedback and look forward to working with you again!

April 08, 2016

Honda Service Everyone at Honda was unfailingly polite and efficient. Everything was clearly explained. Car was ready when they said it would be ready. Everything m More

by Marina0
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 11, 2016 -

Herson's Honda responded

Thank you for the great review! We are pleased to hear how polite and efficient our staff was during your visit. We hope to see you again when you are due for service. Happy Driving!

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