Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,897 Reviews of Herson's Honda
Excellent Service - Carl Salazar Carl provided outstanding customer service. He explained my Honda Accord Wagon issue in language I could understand. Carl made sure my part was Carl provided outstanding customer service. He explained my Honda Accord Wagon issue in language I could understand. Carl made sure my part was ordered and I had an appointment for the next day. I recommend Herson's and Carl Salazar! More
Herson's Honda The car is 16 years old and running well! That tells me we are getting very good service at Herson's Honda. I worked with Rose Byrd for the first ti The car is 16 years old and running well! That tells me we are getting very good service at Herson's Honda. I worked with Rose Byrd for the first time and everything was clearly discussed and taken care of. More
Regular Service To the point, I was in and out. Did not wait long at all. Thank you for making it easy, Weston. Keep up the great service. To the point, I was in and out. Did not wait long at all. Thank you for making it easy, Weston. Keep up the great service. More
customer service This is the first time i met rose to help me when I brought my car for the service , she was very professional detailed update step by step, friendly, This is the first time i met rose to help me when I brought my car for the service , she was very professional detailed update step by step, friendly, pleasant. i would love to have her help me when i need the service for my car. More
Great Service and customer care. I went to Herson's with my car when I need assistance with my car. Warner DeLeon was polite and of great help by informing me every step of the way wh I went to Herson's with my car when I need assistance with my car. Warner DeLeon was polite and of great help by informing me every step of the way while my car was being worked on. He explained and made it clear what was done and what else needed to be done. Thank to Warner, I recommended Herson's to some people who needed car assistance. More
B-12 service done I had a B-12 service done on my Honda Cr-v. I was treated well and the employees were friendly. I wasn't waiting for my car, and my car was done fas I had a B-12 service done on my Honda Cr-v. I was treated well and the employees were friendly. I wasn't waiting for my car, and my car was done faster than I expected. Mr Lemus called me to let me know my car was ready.When I got there he explained to me what has been done. I thank you for everything he has done. More
KUDOS TO rOSE I work with Rose for many years. She is the nicest person to deal with. Always pleasant and accommodating. She goes out of her way to please. She is I work with Rose for many years. She is the nicest person to deal with. Always pleasant and accommodating. She goes out of her way to please. She is a real asset and a model employee at Hersons Honda. Thank You Rose! Tom Fulop More
dead battery We always work with Rose... I choose her to be our regular go to person after watching her work with others ...she is amazing....top notch customer s We always work with Rose... I choose her to be our regular go to person after watching her work with others ...she is amazing....top notch customer service and knowledge. Herson's and Rose are the reason I would never buy another car from any other dealer........this time had a dead battery and just drove in one early morning...she had it checked and determined we needed a new battery.....Can't really say enough about Rose except that Honda is very lucky to have someone like her working for them....highest standards possible More
happy with honda Needed a B12 service withing a certain period of time and Anna was able to accommodate me. Carlos was my service rep. and he was informative, texted Needed a B12 service withing a certain period of time and Anna was able to accommodate me. Carlos was my service rep. and he was informative, texted me with a concern, and still had the car ready when he said it would be. More
Honda Service Everyone at Honda was unfailingly polite and efficient. Everything was clearly explained. Car was ready when they said it would be ready. Everything m Everyone at Honda was unfailingly polite and efficient. Everything was clearly explained. Car was ready when they said it would be ready. Everything moved like clockwork. More




