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Herson's Honda

Rockville, MD

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1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

February 04, 2004

These people are completely incompetent and scams you at the same time. I had to bring my car in 3 times to fix a problem with ABS/TCS dash light coming on and it still doesn't work right. The first time More

by Raziel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff
Sep 30, 2014 -

Herson's Honda responded

Good Afternoon! I see back in 2004 you had a negative experience with our dealership and I would like to extend an invitation for you to try our services again. We have made a lot of positive changes in our processes and our service personnel to guarantee customer satisfaction. I hope that you can give us another try if you are still in the area. Thank you! - Herson's Honda

Sep 30, 2014 -

Raziel responded

Thanks for your timely response. I had completely forgotten that I had written this review... *OVER TEN YEARS AGO!!* Reading the other reviews since my review, I can see that you all have not improved whatsoever in all this time. I can assure you I will not be giving Herson's another try.

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