Hertrich Hyundai of New Castle
New Castle, DE
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Service Good Service. Will return for services and to purchase a new Vehicle. The sales person did a great job. I will recommend this dealership to all my fr Good Service. Will return for services and to purchase a new Vehicle. The sales person did a great job. I will recommend this dealership to all my friends in search of a Hunydi..... More
Buying a new car I went to Hertrich because I received mail containing a very good offer to buy a new car and trade in my four-year old Hyundai Elantra. I now have a b I went to Hertrich because I received mail containing a very good offer to buy a new car and trade in my four-year old Hyundai Elantra. I now have a brand new car and I love it! I was very happy with the salesman's service. It was the second time he sold me a car. Not sure I will buy any more new cars, but if so, I will go back to Robert. More
Great buying experience! We had an overall great experience and we love our Santa Fe! They offered us a fair price on our vehicle and trade-in and felt that there was little We had an overall great experience and we love our Santa Fe! They offered us a fair price on our vehicle and trade-in and felt that there was little pressure to buy put on us. More
A no nonsense experiance I knew exactly what car I wanted. It was not in stock at this dealership, but they got it from another one. The price was fair and the staff were prof I knew exactly what car I wanted. It was not in stock at this dealership, but they got it from another one. The price was fair and the staff were professional. More
Outstanding I have previously purchased my Hyundais at Porter. I received a promotional offer in the mail and decided to give Hertrich a try. I can say, it was an I have previously purchased my Hyundais at Porter. I received a promotional offer in the mail and decided to give Hertrich a try. I can say, it was an excellent decision. My salesman, Lorenzo Hendricks went above and beyond to guarantee me a great deal. I would, however, recommend having two financial managers available to expedite the sales process. Overall, a very rewarding experience. More
Great Buying or leasing a new car is stressful. Following a car crash and having to go through that process made it even more stressful. Hertrich Hyundai ea Buying or leasing a new car is stressful. Following a car crash and having to go through that process made it even more stressful. Hertrich Hyundai eased me through the process without too much pressure which was nice. Pleasant and helpful staff. Salesperson could have been a bit more knowledgeable on product but found out answers to my questions and informed me later. Follow up was great and enjoyed the positive attitude as well. Overall great experience. More
Excellent I have been going to this dealership for years. I always feel like my concerns are taken seriously and I'm treated fairly. Everyone is so nice!!! I have been going to this dealership for years. I always feel like my concerns are taken seriously and I'm treated fairly. Everyone is so nice!!! More
Great Service We (my wife and self) purchased a new Elantra and are quite happy with the overall experience. Thanks to James Mahla, who helped us made the right dec We (my wife and self) purchased a new Elantra and are quite happy with the overall experience. Thanks to James Mahla, who helped us made the right decision. He was very cooperative, friendly and knew exactly how to behave with the customers. He listened to us patiently and provided all the information and eventually, helped us in making the right decision. It was a great experience and we appreciate your support. Thanks much!! More
Pleasurable experience Lorenzo was very professional and a pleasure to work with. Extremely knowledgeable of your product and no pressure whatsoever. All in all a smooth and Lorenzo was very professional and a pleasure to work with. Extremely knowledgeable of your product and no pressure whatsoever. All in all a smooth and easy transaction. More
Great Experiance Lorenzo Hendricks helped me through the process of purchasing my first new car at Hertrich Hyundai. The dealership and all employees including Lorenzo Lorenzo Hendricks helped me through the process of purchasing my first new car at Hertrich Hyundai. The dealership and all employees including Lorenzo were professional, kind and helpful. Thank you! More



