Hertrich Hyundai of New Castle
New Castle, DE
Filter Reviews by Keyword
By Type
Showing 314 reviews
Awesome Vist.........Only Problem I always Leave with a Car Second Car I Purchased From these Guys 1st was a Azera , best Car I ever had for the Price. Second one got this Past Saturday , and couldn't pass it u Second Car I Purchased From these Guys 1st was a Azera , best Car I ever had for the Price. Second one got this Past Saturday , and couldn't pass it up. Great services .......A dealership that exceeds expectations, by far. More
Great overall experience James Mahala was a great salesman and have me a good feeling about buying a car. I would highly recommend him to anyone buying a vehicle. James Mahala was a great salesman and have me a good feeling about buying a car. I would highly recommend him to anyone buying a vehicle. More
Very good Randy Myers was an excellent person to deal with, even though he was new he was guided in the right direction. I recommend him to anyone looking for Randy Myers was an excellent person to deal with, even though he was new he was guided in the right direction. I recommend him to anyone looking for a car. The whole Hertrich team were a bunch of excellent people to deal with. I would recommend this Dealership to anyone looking for an automobile. Chris Parker More
Awesome Experiance Vernon MCcloud was awesome! Very inviting, compromising and not over bearing or pushy. I told him what I wanted and he made it happen. He gave me my d Vernon MCcloud was awesome! Very inviting, compromising and not over bearing or pushy. I told him what I wanted and he made it happen. He gave me my dream car for a price I could afford. He was kind to my father and very respectful to what my father could afford. We would gladly recommend him to anyone looking for a Hyundai. Thank you Vernon. Tom and Nicole Rowe More
First Class Dealer and Dealership Within the past year I purchased a Hyundai Santa Fe and an Acura MDX from Lorenzo Hendricks of Hertrich of New Castle and was thoroughly impressed by Within the past year I purchased a Hyundai Santa Fe and an Acura MDX from Lorenzo Hendricks of Hertrich of New Castle and was thoroughly impressed by Lorenzo and Hertrich. I initially went to the dealership to test drive a vehicle only; while the visit did result in me buying a vehicle that same day, I never felt pressured or misled – Lorenzo was very informative and answered all of my questions with pleasure. Lorenzo and his coworkers made me feel comfortable at the dealership; everyone is so very welcoming and, most importantly, they do not waste your time. A common reputation of car salesmen is that their only objective is to get money out of you; but, Lorenzo disproved that reputation, providing incredible service and a pleasant experience. I have recommended Lorenzo to my friends, family and coworkers; and continue to speak highly of Lorenzo and Hertrich of New Castle. Despite purchasing my last vehicle many months ago, Lorenzo still follows up with me to ensure that I am happy with my vehicle and always offers his assistance. Lorenzo is a remarkable salesman and member of an absolutely great dealership. More
Happy Customer I have purchased or leased 3 vehicles from Hertrich Hyundai. I have always received excellent customer service from the sales team and the service de I have purchased or leased 3 vehicles from Hertrich Hyundai. I have always received excellent customer service from the sales team and the service department. Always a happy customer! More
Lorenzo My dealer was Lorenzo, and he was absolutely amazing. He held me get my car within one day with no complications. I received only positives vibes fro My dealer was Lorenzo, and he was absolutely amazing. He held me get my car within one day with no complications. I received only positives vibes from him and its been almost one year I've had my car and he STILL calls to check u on the car and myself to see if everything is going well. More
My First Hyundai I walked in determined to get a new car, so I drove out with an Elantra. I love love love it! Love it so much my mom went in and bought one too almost I walked in determined to get a new car, so I drove out with an Elantra. I love love love it! Love it so much my mom went in and bought one too almost a year later. Lorenzo helped us both, he's the best!!! My next car will definitely be purchased here. More
Best of the best I had went to a huge amount of dealerships before being recommended to go to Heitrich and see James. It was seriously the best decision my husband and I had went to a huge amount of dealerships before being recommended to go to Heitrich and see James. It was seriously the best decision my husband and I ever made. Service was fantastic easy flow no hassle buying experience. We had a negative equity in our other car and James and the finance team helped us with this no questions ok well a lot of questions asked and rightfully so. We are so in love with our car!! I manage my Jenny centre in Wilmington and have James card out to recommend you to everyone! More
Change is a good think. I ust had my car in service today. I could not believe the change. Besides new service lounge I can see new attitudes. Great smiles and care. If this I ust had my car in service today. I could not believe the change. Besides new service lounge I can see new attitudes. Great smiles and care. If this continues I will definitely stay with Hyundai and stay with Hertrich Hyundai for sure. More



